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Health Care Alliance NA

Behavioral Health Technician

Knoxville, TN

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hirly's read of this role

Seniority
Mid level
Country
US
Work mode
On-site / unstated
First seen by hirly
26 Sept 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

Description

Position Summary:

The Behavioral Health Technician (BHT) plays a crucial role in providing support and assistance to both clients and staff. The primary responsibilities of a BHT are to help facilitate the daily facility and client schedule, monitor clients presence through rounds, assist in the initial intake process, work collaboratively with the treatment team, and maintain a safe and therapeutic environment.

*Urgently hiring for third shift*

Core Duties and Responsibilities:

Client Care:

  • Provide supervision and support to clients at the facility. Offer clients guidance about recovery using the 12-step model, Refuge Recovery, or other established models when appropriate.
  • Encourage clients to participate in treatment plans and attend scheduled therapy and educational sessions.
  • Assist in client intake and orientation processes, ensuring they are comfortable and well-informed about the treatment program.
  • Help facilitate the daily client schedule.
  • Conduct random urinalysis drug testing as outlined procedurally.
  • Maintain high standards of ethical and professional conduct and adhere strictly to confidentiality requirements. Maintain clear, professional and appropriate boundaries with clients at all times, as outlined in the Employee-Client Relationship policy.
  • Comply with all HCANA policies and procedures.
  • Adhere to established standards of hygiene and universal infection control procedures in handling all samples and supplies.
  • Support daily operations tasks as needed.

Monitoring and Observation:

  • Monitor client’s presence through daily rounds.
  • Observe and document client behaviors, symptoms, and progress as directed by the treatment team.
  • Monitor all drug tests by observing samples being provided via same sex staff to client interaction.
  • Contact the Facility Director or BHT Supervisor immediately should a conflict arise regarding the UA process.

Safety and Crisis Management:

  • Maintain a safe and secure environment by enforcing facility rules and responding to emergencies or crises as needed.
  • Act as a first responder in the event of any potential client safety concerns, following facility protocols.
  • Participate in all required training, as outlined by facility protocol, Joint Commission standards and other local, state, and federal regulations.

Documentation and Reporting:

  • Maintain accurate and timely documentation of client interactions, observations, and incidents in electronic health records.
  • Collaborate with the treatment team to report any unusual client behavior or suspicious activity to the Facility Director, BHT Supervisor, and Clinical or Medical staff.

Team Collaboration:

  • Collaborate with other members of the treatment team, including counselors, medical and support staff, to ensure comprehensive care for clients.
  • Participate in team meetings and contribute to the overall efficiency of the facility.

Requirements

Qualifications and Requirements:

  • High school diploma or GED
  • Valid Driver’s License.
  • 18 years of age or older.
  • Complete and pass pre-employment requirements, such as a background check and drug test, as outlined by HCANA policies.
  • Understanding of the 12-steps, Refuge Recovery as well as relevant recovery literature and principles of any other established support models.
  • Ability to set priorities, maintain accurate medical records on each client in accordance with the treatment plan and facility policies and procedures.
  • Strong interpersonal skills and ability to communicate with clients and co-workers effectively and efficiently.
Original posting on Health Care Alliance NA's site ↗

Listed on hirly, a job board. hirly is not the employer: Health Care Alliance NA is hiring for this role.

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