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NCLH

Benefits and Absence Coordinator

Miami, Florida

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hirly's read of this role

Seniority
Mid level
Country
US
Work mode
On-site / unstated
First seen by hirly
28 Oct 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

  • GROW YOUR CAREER WITH US
  • At Norwegian Cruise Line Holdings (NCLH), we know our future success depends on our ability to attract and retain the very best talent. Our brands deliver vacations of a lifetime with innovative product offerings, a high level of service and unique guest experiences aboard each vessel and we’re continually seeking applicants who are passionate about hospitality and committed to being their personal best. As you learn more about our company, we think you will agree that there is no better time than now to become a member of the NCLH family!
  • APPLY ONLINE
  • If you’re interested to be considered for this position, please click the blue APPLY button at the top of the page to get started. All candidates must complete an on-line application to be considered.
  • Ensure compliance with Section 125, ADA, ERISA, FSA, COBRA, HIPPA, PPACA and FMLA as well as other applicable state and federal benefit laws. Follow policies and procedures that support organizational and business goals.
  • Update and maintain HR Systems with all relevant benefits, leave of absence, and retirement data.
  • Assist with monitoring Benefits and Leave Administration mailboxes daily.
  • Coordinate leave accrual process for eligible team members and crew members in the HRIS system including investigating exceptions to leave accrual process and ensuring enrollment is accurate and that process is working as designed.
  • Administer Team Member benefit plan enrollments and changes in Workday and insurance carrier systems as needed. Follow up with team members to obtain missing information from enrollment data.
  • Ensure electronic data interface files with carriers are created and transmitted in a timely manner and review exception reports to investigate and resolve discrepancies.
  • Provide assistance to team members requiring routine information, clarification and resolution regarding benefits and leave issues.
  • Assist with New Hire Orientation by presenting benefits information and responding to team member questions.
  • Participate in the planning and coordination of open enrollment, benefit fairs, and related communication campaigns.
  • Coordinate team member activities as related to Benefits and Wellness as instructed. Coordinate events from planning through implementation.
  • Perform other job-related functions as assigned.
  • ABOUT NCLH
  • Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH) is a leading global cruise company which operates the Norwegian Cruise Line®, Oceania Cruises® and Regent Seven Seas Cruises® brands. The combined brands currently operate 32 ships, employ over 35,000 shipboard crew from more than 110 different countries and visit approximately 700 different port destination each year.

LEARN MORE ABOUT OUR COMPANY:

  • At a Glance
  • Brand Overview
  • Norwegian Cruise Line
  • Oceania Cruises
  • Regent Seven Seas Cruises

New Releases

EQUAL OPPORTUNITY EMPLOYER

It is Norwegian Cruise Line Holding’s policy not to discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, and marital or veteran status.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Original posting on NCLH's site ↗

Listed on hirly, a job board. hirly is not the employer: NCLH is hiring for this role.

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