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State of North Carolina

Benefits Coordinator

Wake County, NC

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hirly's read of this role

Seniority
Mid level
Stated salary
$41,206 – $68,518 per year
Country
US
Work mode
On-site / unstated
First seen by hirly
5 Nov 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

Agency

Dept of Commerce

Division

Human Resources

Job Classification Title

HR Technician III (NS)

Position Number

60077393

Grade

NC09

About Us

The North Carolina Department of Commerce is the state's lead agency for economic, community and workforce development. The department works with local, regional, national and international organizations to fulfill its mission to improve the economic well-being and quality of life for all North Carolinians.

The Department connects businesses with the site locations, workforce and infrastructure they need to succeed in one of the nation's top states for business. We also connect local communities with the grants and funding they need to attract new business and ensure future prosperity.

Description of Work

This position serves as the Agency’s Benefits Coordinator and one of two Payroll Time Administrators, specifically for Leave Management. The position manages the following:

  • Family and Medical Leave (FMLA) program
  • Family Illness Leave (FIL) program,
  • Voluntary Shared Leave (VSL) program
  • Wellness Program
  • Short-term Disability (STD) and Long-term Disability (LTD).

The position also submits paperwork, provides guidance and counseling to employees on Retirement benefits. This position is responsible for developing and maintaining agency policy in these areas to ensure compliance with State and Federal regulations. This position supervises the Benefits Representative position and services as backup for the responsibilities of that position. Additional responsibilities include management of the retirement process.

Knowledge Skills and Abilities/Management Preferences

To receive credit for your work history and credentials, you must provide the information on the application form. Any information omitted from the application form, listed as general statements, or on an attachment will not be considered for qualifying credit. We will not review resumes in lieu of Experience and Education listed on the application (additional statement below under Supplemental and Contact Information).

Applicants who possess the following qualifications may receive management preference:

Demonstrated experience interpreting and applying state statutes, policies, and regulations governing employee benefits, including disability, retirement, and workers’ compensation.

Demonstrated experience administering Employee Leave Programs, including Family Medical Leave Act (FMLA), Family Illness Leave (FIL), and Volunteered Shared Leave (VSL), including determining eligibility, reviewing supporting documentation and applying applicable Leave provisions.

Demonstrated experience analyzing individual employee circumstances and applying applicable Benefits and Leave Policies to determine appropriate actions, resolve discrepancies, and provide accurate guidance.

Demonstrated experience reviewing employee records and supporting documentation, identifying missing or conflicting information, conducting fact-finding, and making accurate determinations in accordance with established policies and procedures.

Demonstrated experience processing and verifying personnel actions, including Leave of Absence (LOA), Separations, and Family Medical Leave in an Integrated HR Payroll System.

The posting will close and stop accepting applications at 11:59 pm on the night prior to the closing date posted above.

Internal to State Employees Posting : Only for current North Carolina State Agency or University employees, eligible RIF candidates from North Carolina State Government, or current temporary employees.

**Recruitment Range: $41,206 - $68,518**

This is a full-time, time-limited position (40 hours per week) with State Benefits , including health insurance, as well as retirement. This position may be eligible for a hybrid telework option subject to the business need and management approval.

Incentives of NC State Employment:

We value our employees and offer a wide variety of competitive and family-friendly benefits. Benefits to include:

· 12 Annual Paid Holidays and monthly accrual of vacation and sick leave

· North Carolina State Health Plan administered by Aetna

· Supplemental Benefits including Flexible Spending Accounts, Accident Insurance, Cancer & Specified Disease, Critical Illness, Dental, and Vision

· NC State Retirement (TSERS), 401(k), and 457 savings plans

· WeSave Employee Discounts

· Eligibility for the Public Service Loan Forgiveness Program

Learn more about new hire resources, safety, health, and wellness information, leave options, employee discounts and more by selecting the benefits link .

It is critical to our screening and salary determination process that applications contain comprehensive information. Please make sure you complete the application in full. Information should be provided in the appropriate areas to include all work experience, the beginning and ending dates of jobs worked, education with the graduation date, and certificates/licenses. Any information omitted from the application cannot be considered in screening for qualifying credit. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

SUPPLEMENTAL AND CONTACT INFORMATION :

The North Carolina Department of Commerce is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. Commerce does not provide employment visa sponsorship. Applicants must be legally authorized to work in the United States at the time of hire and throughout employment.

We are committed to reviewing requests for reasonable accommodation at any time during the hiring process and throughout employment. Applicants requesting and receiving an accommodation under the Americans with Disabilities Act (ADA) are eligible to submit paper applications via mail or by fax by the vacancy closing date.

Applicants seeking Veteran's Preference must attach a DD-214 Form (Certificate of Release or Discharge from Active Duty) to their applications.

Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing. If a former member of the NC National Guard who served for at least 6 years and was discharged under honorable conditions, they must attach either a DD256 or NGB 22.

Our Agency uses the OSHR Recruiting and Posting of Vacancies Policy to fill positions subject to the State Human Resources Act with the most qualified individuals. All applicants must complete and submit a state application for employment using the Careers with the State of NC portal.

**PLEASE NOTE** It is critical to our screening and salary determination process that applications contain comprehensive information. Please make sure you complete the application in full. Information should be provided in the appropriate areas to include all work experience, the beginning and ending dates of jobs worked, education with the graduation date, and certificates/licenses. Any information omitted from the application cannot be considered in screening for qualifying credit. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

***INCLUDE ALL RELEVANT EDUCATION AND WORK EXPERIENCE IN THE DESIGNATED EDUCATION AND WORK HISTORY SECTION ON THE FORMAL APPLICATION***

Attached resumes WILL NOT be accepted in lieu of completing this application and WILL NOT be used for screening for qualifying credit. " See Resume " or “ See Attachment " within the fillable application sections WILL NOT be accepted and will be considered an incomplete application and will not be processed. Answers to Supplemental Questions must refer to education or wo

Original posting on State of North Carolina's site ↗

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