Benefits Manager

Work is Sweet!

'Quality without Compromise' is not just a motto at See’s Candies. It is the most important ingredient in our recipe for success. See’s Candies has been in business since 1921 and maintains a reputation for producing the highest quality candy and providing superior customer service.

See’s is a leader in the confectionery industry with over 250 retail shops across the USA, a growing e-commerce business, and expanding opportunities internationally. We are seeking friendly, enthusiastic individuals who are passionate about helping us grow and thrive in our second century.

Job Description Summary:

The Benefits Manager is a hands-on leader responsible for the day-to-day administration, execution, compliance, and continuous improvement of See's employee benefits programs. This role serves as the primary point of contact for benefit operations, employee support, vendor administration, and HRIS-related benefits processes.

In addition to benefits administration, this position supports compensation initiatives including market pricing, salary structure administration, pay benchmarking, and compensation analysis. The ideal candidate combines strong operational expertise with analytical capabilities and a passion for delivering an exceptional employee experience.

The pay range for this position is expected to be $125,000- $135,000k annually; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.

Job Description:

Position Responsibilities:

Benefits Administration & Employee Experience

Manage the day-to-day administration of all health, welfare, retirement, wellness, and voluntary benefit programs.

Serve as the primary escalation point for employee benefits inquiries and issue resolution.

Ensure accurate processing of enrollments, life events, qualifying status changes, and terminations.

Manage annual open enrollment planning, testing, communications, and execution.

Partner with Payroll to ensure accurate benefit deductions and reconciliation.

Monitor eligibility, audits, and carrier file integrations to ensure data integrity.

Develop and maintain employee-facing benefits communications and educational materials.

Compensation Support

Support compensation administration, including salary structure maintenance and job pricing.

Conduct market analyses and benchmark positions using survey data.

Partner with HR Business Partners and Talent Acquisition on offer recommendations and internal equity reviews.

Assist with annual merit, promotion, and incentive planning processes.

Prepare compensation reports, analyses, and recommendations for HR leadership.

Maintain job descriptions and support job evaluation activities

Vendor Management & Program Administration

Act as day-to-day contact for benefit carriers, brokers, consultants, and third-party administrators.

Monitor vendor service-level agreements and performance metrics.

Assist with annual renewals and implementation of benefit program changes.

Support benefits budgeting, forecasting, and cost analysis activities.

Reporting & Process Improvement

Develop and maintain benefits and compensation dashboards and reporting.

Analyze utilization , participation, and cost trends.

Identify operational inefficiencies and implement process improvements.

Maintain policies, procedures, process documentation, and internal controls.

Qualifications Required

Bachelor's degree in Human Resources , Business Administration, Finance, or related field (or equivalent experience)

Minimum of 5 years of progressive experience in benefits administration .

Minimum 3 years of compensation experience, including market pricing, salary analysis, and pay administration.

Strong knowledge of healthcare, retirement, and wellness programs .

Working knowledge of federal and California benefits regulations.

Experience administering HRIS and benefits systems (Workday preferred) .

Strong analytical and Excel skills.

Exceptional attention to detail and project management capabilities.

Preferred

CEBS, CBP, CCP, PHR, SPHR, SHRM-CP, or SHRM-SCP certification.

Retail, manufacturing, distribution, or multi-location workforce experience.

Experience with compensation surveys and job architecture frameworks.

Key Competencies

Customer-focused service orientation

Benefits administration expertise

Compensation analysis

Compliance management

Data analysis and reporting

Continuous improvement mindset

Collaboration and relationship building

Communication and presentation skills

The total compensation package for this position may also include other elements, in addition to a full range of generous medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

• See's is an EOE
• See’s will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable local, state or federal law (including San Francisco Ordinance #131192 and Los Angeles Municipal Code 189.00).