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Bert Ogden Auto Group

BERT OGDEN HARLINGEN KIA SERVICE ADVISOR

HARLINGEN, TX

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hirly's read of this role

Seniority
Mid level
Country
US
Work mode
On-site / unstated
First seen by hirly
26 Sept 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

Description

SUMMARY

The Service Advisor is responsible for scheduling service work in the service department and for selling additional needed service to customers.

ESSENTIAL DUTIES

  • Greet customers in a timely, friendly and communicate to determine the nature of the mechanical problem.
  • Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications, using maintenance menus.
  • If additional work is needed, explain the details to the customers, including the additional cost and time consideration.
  • Follow up progress of each repair order during the day. Contact customers by telephone regarding changes in the estimate or time promised. Record changes on repair order in approved fashion.
  • Handle telephone inquiries regarding work in process & appointments and return phone calls promptly. Deliver vehicles to customers and answer any questions.

QUALIFICATIONS

  • General knowledge of mechanical operations.
  • Sales experience preferred.
  • Excellent oral and written communication skills.
Original posting on Bert Ogden Auto Group's site ↗

Listed on hirly, a job board. hirly is not the employer: Bert Ogden Auto Group is hiring for this role.

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