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Cscgeneration 2

Bike Warranty Specialist

UFC: 2607 S 3200 W, West Valley City, UT 84119

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hirly's read of this role

Seniority
Mid level
Country
US
Work mode
On-site / unstated
First seen by hirly
10 Sept 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

At Backcountry, our mission is to connect people to their passions. Our four online stores—Backcountry, Competitive Cyclist, MotoSport and, SteepandCheap—aim to supply our customers with the gear, knowledge, and inspiration necessary to get out there and chase down life’s greatest moments. We do this by providing the biggest and best assortment of premium outdoor products, superior shopping experience, personalized Gearhead expertise, lightning-fast and accurate fulfillment, and inspirational, informative, and community-centered content.

The Bike Warranty Specialist is responsible for assessing and coordinating warranty claims between customers and vendors for bikes and bike parts. This role involves clear communication with customers throughout the warranty process, managing bike returns, and evaluating the condition of used and returned gear. The ideal candidate brings knowledge of bikes and outdoor gear, strong analytical skills for assessing gear condition, and a commitment to excellent customer service.

This position will report into the Bike Assembly Operations Manager.

Original posting on Cscgeneration 2's site ↗

Listed on hirly, a job board. hirly is not the employer: Cscgeneration 2 is hiring for this role.

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