Bilingual Case Manager

Description

About Futures First

At Futures First, we believe every child deserves the opportunity to thrive. We support children, families, and early education professionals through resources, education, and mental health services that strengthen relationships, build resilience, and promote lifelong well-being. Our work focuses on building strong families, creating resilient communities, and improving early childhood outcomes throughout the Kansas City area.

Position Overview

Futures First is seeking a compassionate, organized, and bilingual Case Manager to support individuals and families in accessing resources, overcoming barriers, and achieving their personal goals. In this role, you will provide culturally responsive, trauma-informed case management services that build on clients’ strengths, promote independence and stability, and improve quality of life.

Key Responsibilities

· Provide culturally responsive, person-centered, strengths-based, and trauma-informed case management services.

· Conduct comprehensive assessments to identify client strengths, needs, and goals.

· Partner with clients to develop individualized service plans with measurable goals and track progress.

· Conduct risk screenings, including suicide risk, substance use, and intimate partner violence, and assist with safety planning as appropriate.

· Connect clients with community resources, benefits, and support services.

· Provide case management through in-office, community-based, and virtual appointments.

· Maintain accurate case documentation, progress summaries, and required reporting.

· Protect client confidentiality and follow organizational policies and procedures.

· Build and maintain relationships with community organizations and service providers.

· Participate in professional development to strengthen service delivery and client engagement.

Required Education & Experience

· Bachelor’s degree in a human services field; or

· Bachelor’s degree in another field with comparable experience serving vulnerable populations.

Required Skills & Qualifications

· Fluency in spoken and written English and Spanish.

· Strong understanding of trauma-informed care and culturally responsive service delivery.

· Excellent communication, organizational, time management, and documentation skills.

· Ability to work independently and collaboratively with a multidisciplinary team.

· Commitment to the mission and values of Futures First.

Additional Requirements

· Ability to travel locally for client meetings and community events.

· Ability to work at a computer for extended periods.

Equal Employment Opportunity

Futures First is an Equal Opportunity Employer committed to providing equal employment opportunities to all applicants and employees. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other status protected by applicable federal, state, or local law.