Bilingual Front Desk Specialist | Full-Time

Description

Looking for more than just a job? We want you on our team!

At Bubon Orthodontics, we’re in the business of creating beautiful smiles — but just as importantly, we’re creating great experiences for our patients and their families.

We’re looking for a positive, outgoing, bilingual Front Desk Specialist who loves connecting with people, enjoys a busy day, and takes pride in making patients feel welcome from the moment they walk through our doors.

Your primary office will be our Des Plaines location , with opportunities to support our Millennium Park and Lakeview offices when needed. If you’re friendly, dependable, organized, and ready to be part of a team where your personality matters, we want to meet you!

Don’t have orthodontic experience? That’s okay! If you have great people skills, a positive attitude, and a willingness to learn, we can teach you the rest.

Why You'll Love Working Here

• •No weekends! Enjoy a Monday-Friday schedule
• •Competitive pay and benefits
• •Health insurance
• •PTO and paid holidays
• •401(k)
• •Flexible Spending Account
• •Employee discount
• •Parental leave
• •Bonus opportunities
• •Paid team bonding events
• •Paid training and support as you learn
• •A fun, energetic, and supportive team
• •A culture built around our belief: “We are a family treating families.”

What You'll Do

You’ll be a key part of our patients’ experience and one of the friendly faces they see every time they visit.

Your day may include:

• •Welcoming patients and families with a smile
• •Answering phones and helping patients with questions
• •Scheduling and confirming appointments
• •Checking patients in and out
• •Communicating with patients in English and Spanish
• •Verifying insurance benefits
• •Collecting patient payments
• •Maintaining accurate patient information
• •Helping patients understand their appointments and treatment
• •Keeping the front desk organized and running smoothly
• •Working with the orthodontic team to provide an exceptional patient experience
• •Supporting our Millennium Park and Lakeview offices when needed
• •Learning the ins and outs of orthodontics and growing your skills along the way

Requirements

What We're Looking For

We’re looking for someone who is:

• •Bilingual in English and Spanish
• •Friendly, positive, and genuinely enjoys helping people
• •Reliable and dependable
• •Organized and detail-oriented
• •Comfortable talking with patients both in person and on the phone
• •Able to multitask in a fast-paced environment
• •A strong communicator
• •Comfortable learning new technology and computer systems
• •Flexible and willing to help wherever needed
• •A team player who brings a positive attitude to work every day

Previous dental, orthodontic, medical, or customer service experience is a plus — but personality, attitude, and a willingness to learn are just as important!

Ready to Join Us?

If you’re looking for a place where you can have fun, grow your skills, make a difference, and help create smiles every day, we’d love to hear from you!

Come join the Bubon Orthodontics family!