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Jadeglobal

Billing Systems Specialist (Zuora)

Hyderabad, Telangana · Pune, Maharashtra

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hirly's read of this role

Seniority
Mid level
Country
IN
Work mode
On-site / unstated
First seen by hirly
27 Sept 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

Billing Systems Specialist (Zuora)1 Key Responsibilities

  • Customer Support: Provide rapid, accurate, and high-quality analysis of production issues to ensure customer satisfaction.
  • Troubleshooting & Resolution: Diagnose, reproduce, and resolve technical issues within Zuora Billing, Revenue, and Payments.
  • Technical Expertise: Act as a subject matter expert on Zuora functionality, including Product Catalog, Bill Runs, Payment Runs, and API integrations.
  • Workflow & API Management: Configure and troubleshoot Zuora Workflows, REST/SOAP APIs, and external integrations (e.g., Salesforce, NetSuite).
  • Collaboration: Work directly with product, engineering, and customer success teams to escalate and resolve complex, critical bugs.
  • Documentation: Create and maintain documentation, knowledge base articles, and best practices for the Zuora Community.

Required Qualifications & Skills

  • Experience: 2–5+ years in application support, technical consulting, or SaaS implementation.
  • Technical Skills: Proficiency in SQL (Oracle preferred), API troubleshooting (REST/SOAP), and understanding data/object models.
  • Domain Knowledge: Strong understanding of subscription billing, revenue recognition, invoice cycles, and Accounting (AR/GL).
  • Platform Knowledge: Deep knowledge of Zuora (Billing/Revenue/CPQ) and CRM/ERP systems like Salesforce or SAP.
  • Soft Skills: Excellent written/spoken English, analytical problem-solving abilities, and the capacity to work under pressure.
  • Education: Bachelor’s degree in Computer Science, Engineering, or related technical field.
Original posting on Jadeglobal's site ↗

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