Biomedical Equipment Support Specialist

Summary

Serves as a Biomedical Equipment Support Specialist (BESS) within the Healthcare Technology Management (HTM) department at the Truman VA. Supports the medical equipment management program. Troubleshoots and performs planned maintenance on a range of medical devices and clinical systems.

Duties

Manages the lifecycle management of medical equipment and clinical systems. Troubleshoots medical equipment and clinical systems using a variety of technical data and completes corrective action. Performs planned maintenance on medical equipment and clinical systems Performs incoming inspections on medical equipment and clinical systems Documents all work in the Computerized Maintenance Management (CMMS) Responds with remediation and documentation of hazard alerts and recall notifications concerning medical equipment impacting the facility. Provides customer support to staff, evaluates issues and needs, responds with solutions, and keeps customers abreast of status. Complies with applicable standards, policies, procedures, and regulatory requirements. Utilizes basic networking concepts in accordance with the VHA Medical Device Protection Program (MDPP), such as computer and server hardware and software used in conjunction with medical devices and clinical systems. Utilizes test equipment in accordance with manufacturer instructions. Provides customer support to staff, evaluates issues and needs, responds with solutions, and keeps customers abreast of status. Educates staff on the safe operation and user-level maintenance of medical equipment and clinical systems. Complies with applicable standards, policies, procedures, and regulatory requirements. Develops documentation to purchase commodities and/or vendor services. Manages, monitors, and evaluates contractor performance and addresses issues or deficiencies. References: Please provide "References" with application. At a minimum, two current or former supervisors or individuals who were in a position of a professional position. Indicate if the Hiring Manager may contact. Work Schedule: Monday-Friday: various schedules available, to be discussed at interview Telework: Not available Virtual: This is not a virtual position. Functional Statement #: 00000 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized

Qualifications

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. English Language Proficiency: Proficient in written and spoken English. Experience and Education: Associate's or higher degree in the biomedical technology or biomedical engineering field; OR Associate's or higher degree in electronics, a field of information technology, or engineering (other than biomedical engineering) AND 1 year of creditable experience; OR, Completion of the Department of Defense (DOD) biomedical equipment technician training program; OR, Completion of a DOD training program in repair and maintenance of electronic systems or information technology AND 1 year of creditable experience; OR, Completion of a biomedical engineering technician or Healthcare Technology Management (HTM) certificate program that included an internship or apprenticeship; OR, Completion of biomedical engineering technician or HTM certificate program that did not include an internship AND 1 year of creditable experience; OR, Hold or having ever held certification as a Certified Biomedical Equipment Technician (CBET), Certified Radiology Equipment Specialist (CRES), Certified Laboratory Equipment Specialist (CLES), or Certified Healthcare Technology Manager (CHTM). Continuous maintenance of certification is not required throughout VHA employment May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Grade Determinations: In addition to meeting the basic requirements listed above, applicants must meet the grade requirements for BESS. GS-05 (Entry Level) None beyond the basic requirements. GS-07 (Developmental Level 1) 1. Experience: At least one year of creditable experience equivalent to the GS-05 grade level, AND 2. Demonstrated Knowledge, Skills, and Abilities (KSAs): a. Knowledge of physics, anatomy, and physiology. b. Knowledge of electronics such as analog, digital, and microprocessor theory. c. Knowledge of the use of standard level test equipment such as multi- meters, electrical safety analyzers, patient simulators, storage oscilloscopes, manometers, and tachometers. d. Knowledge of basic networking concepts, such as computer and server hardware and software functionality, information technologies and computer virus protection software, available software patches and upgrades, and information security tools (for example, Microsoft Office, Windows operating systems, and McAfee). e. Skill in documenting all services provided in support of medical equipment and clinical systems in a computerized maintenance management system. f. Ability to learn equipment operating and maintenance procedures. GS-09 (Developmental Level 2) 1. Experience: At least one year of specialized experience equivalent to the GS-07 grade level, AND 2. Demonstrated Knowledge, Skills, and Abilities (KSAs): a. Knowledge of basic networking concepts including Access Control List (ACL), Transmission Control Protocol/Internet Protocol (TCP/IP), and Virtual Local Area Networks (VLAN). b. Knowledge of computer and server hardware and software functionality including virus protection, operating system patches and upgrades, and information security tools. c. Ability to interpret a variety of technical data such as schematic drawings, wiring diagrams, table charts, mathematical expressions, and formulas. d. Ability to use standard level test equipment including multi-meters, electrical safety analyzers, patient simulators, storage oscilloscopes, manometers, and tachometers. e. Ability to perform equipment maintenance and operating procedures. GS-11 (Full Performance Level) 1. Experience: At least one year of specialized experience equivalent to the GS-09 grade level, AND 2. Demonstrated Knowledge, Skills, and Abilities (KSAs): a. Knowledge of standards including National Fire Protection Association (NFPA), Food and Drug Administration (FDA), the Joint Commission (TJC), and the Association for the Advancement of Medical Instrumentation (AAMI) for safe operation of medical equipment and clinical systems. b. Skill in using test and calibration equipment including digital multi- meters, electrical safety analyzers, defibrillator analyzers, patient simulators, manometers, tachometers, and Local Area Network (LAN) analyzers. c. Skill in interpreting a variety of technical data, including schematic drawings and wiring diagrams. d. Skill in applying networking principles, such as Access Control List (ACL), Transmission Control Protocol/Internet Protocol (TCP/IP), and Virtual Local Area Networks (VLAN). e. Ability to perform advanced testing to troubleshoot medical equipment and clinical system interfaces. f. Ability to maintain medical computers and software. g. Ability to manage projects involving medical equipment and clinical systems. Preferred Experience: Certification as a Certified Biomedical Equipment Technician (CBET), Certified Laboratory Equipment Specialist (CLES), Net+ and A+ are highly desirable but not required. Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/. The full performance level of this vacancy is GS-11. The actual grade at which an applicant may be selected for this vacancy is in