Bioprocessing Account Manager

The primary role will be to sell an expanding portfolio of highly differentiable, high-value products and flexible solutions that address critical steps in the production of biologic drugs, gene therapy and cell therapy - to new and existing Biopharmaceutical customers. This role is responsible for strategic biopharmaceutical accounts management and drive both consumable and system-based business opportunities across the full bioprocess workflow.

ESSENTIAL JOB FUNCTIONS

• •Develop sales strategies and sales plan in the assigned sales territory to drive growth and profitability.
• •Actively seeks leads and opportunities to build and manage a robust sales pipeline.
• •Promote and sell a portfolio of upstream, downstream, and single use products; be able to articulate key differentiators and value proposition of company products
• •Play an active role in driving market research, major customer projects, new product launches and new product development initiatives
• •Implementation of marketing plans within the assigned sales area (e.g., organization of road shows, seminars, promotions, development of sales collateral) in coordination with marketing team.
• •Ensure compliance of sales processes including recording and monitoring lead management, sales activities, and funnel management through SalesForce.com.
• •Establish and maintain Strategic Key Account relationships
• •Develop close collaboration with various internal stakeholders.
• •Provide accurate and timely sales reporting and forecasting in CRM system.
• •Maintain contact with key market infrastructure partners and identify new sales and business opportunities
• •Be the customer and market advocate to the internal organization
• •Interface with Business and Market Development to ensure that appropriate product, market, and competitive information is shared in an accurate and timely manner
• •Support the development of sales collateral
• •Provide Manufacturing and QA/QC operations with timely information to support forecasting, customer complaint handling and facility audits
• •Execute all aspects of field sales activity to include customer visits, technical presentations, laboratory demonstrations and quote negotiation.
• •Attend, manage and follow up on trade show activities to generate leads.
• •Involve or lead projects and assignments as part of the professional development opportunity.
• •Drive strategic system and consumable opportunities including filtration, TFF, chromatography and single-use technologies.
• •Support customer projects involving scale-up, technology transfer, validation, and commercial manufacturing activities.
• •Build and maintain strong relationships with key stakeholders across manufacturing, engineering, process development, procurement and QA teams.
• •Lead commercial discussions and coordination for large-scale capital equipment and strategic projects.
• •Identify competitive displacement opportunities and develop strategic account penetration plans.

QUALIFICATIONS

Education, Training & Experience

• •A Bachelor’s degree or higher in a scientific (biology/biochemistry) or similar majors.
• •A minimum of 8 years of experience in the biopharmaceutical or life science industries.
• •A strong understanding of Cell Culture, Chromatography and Filtration is a priority. However, additional skills and understanding and Upstream and Downstream processing would also be beneficial
• •Proven successful sales track record and key account management experience
• •Experience managing major biopharmaceutical or CDMO accounts is preferred.
• •Experience with system business, single-use technologies, and process equipment is highly preferred.
• •Experience supporting complex customer projects, CDMO environments, and capital equipment opportunities is highly valued.

Knowledge, Skill, and Ability

• •Excellent analytical, forecasting and management skills
• •Professional, high motivation to succeed, focused and resourceful in problem solving.
• •Strong communication and presentation skills
• •Strong technical and business acumen.
• •Strong stakeholder management and influencing skills
• •Ability to prioritize and work independently to achieve defined goals
• •Ability to work well within a global, cross functional teams
• •Must be willing and able to work flexible hours to accommodate client schedules
• •Proficient in MS Office, and Salesforce.com
• •Proficient in English in listening, reading, writing, and speaking
• •Up to 80% domestic travel and occasionally travel internationally
• •Proven track record for +5 million USD project completion.
• •Strong strategic account management capability with the ability to influence complex customer decision-making processes.
• •Ability to manage long sales-cycle opportunities and multi-functional customer projects.
• •Strong understanding of bioprocess manufacturing workflows from upstream to downstream operations.