Bistro Napa- Busperson

At Atlantis Casino Resort Spa , we are more than just a premier destination for luxury gaming and hospitality in Reno, Nevada; we are creators of unforgettable moments. Our commitment to excellence shines through our exceptional gaming, exquisite dining, and indulgent spa services, all set in an inviting and sophisticated atmosphere. As a family-owned business, we prioritize nurturing lasting relationships with our guests and the community, ensuring that every interaction is warm, memorable, and tailored to foster a true sense of belonging.

The Bistro Napa Fine Dining Bus Person will be responsible for providing exceptional guest service including assisting Food servers with drinks and clearing empty tables. Assists in the set-up, breakdown and maintains all of dining areas. Ensures that dining room is fully supplied with appropriate and clean utensils, china, glassware, water and ice.

Responsibilities:

• •Stock and maintains bus/dish cart station. Ensures necessary supplies, silverware, dishes, and paper products are available. Maintains the cleanliness and sanitation of the bus station area(s).
• •Performs assigned opening duties to ensure a clean and well-organized station with proper supply levels. Ensures that the dining room is in guest ready condition.
• •Maintain thorough housekeeping practices of the assigned station before, during and after the shift including floors, walls, chairs and tables.
• •Removes unused settings, clears dirty dishes, provides water, coffee, ice tea and soda refills as requested. Pre-busses (removes excess dishes) from tables throughout the shift.
• •Approaches tables promptly with a warm greeting. Assists the Food Servers with guest service.
• •Greets and seats guests when a host/hostess is not present.
• •As guests depart, clears and resets tables as quickly as possible. Removes all dishes and glassware from tables after guest has left. Cleans table surface and ensures proper sanitation. Sets tables in the proper order according to the company expectations.
• •Uses a tray/bus tub at all times to clear all tables and to deliver beverages.
• •Transports dishes from restaurant bus station area to dishwashing area. Sorts and separates silverware, dishes, and glassware in accordance with established guidelines.
• •Empties and cleans all restaurant trash cans as needed. Routinely checks trash cans for discarded tableware and kitchen utensils. Retrieves and cleans as necessary.
• •Must be familiar and proficient with menus and general restaurant operational policies to be able to answer guests’ questions.

While performing the duties of this job, the employee may be required to stand; walk; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel crouch or crawl; talk, and hear. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus.

Qualifications:

• •Must be at least 16 years old
• •Ability to lift and transport tubs of dishes and silverware, must be able to lift up to 50 lbs.
• •Must be guest-oriented

***Must adhere to all appearance standards, including but not limited to no "visible" tattoos/piercings or unnatural hair colors. ***

Atlantis Casino Resort Spa fosters a team working environment and an environment that is focused on Team Member recognition and appreciation. Some of the ways in which we accomplish this is by offering the following:

• •Comprehensive benefits (medical, dental, vision, supplemental coverage)
• •401K retirement savings plan + discretionary match
• •Education Tuition Reimbursement Program
• •Paid Vacation
• •Holiday Pay
• •Weekly Resort Prizes
• •Career Development and Training Workshops
• •FREE daily meal
• •Internal Advancement

We believe that our people are at the heart of our success. By investing in our team through growth opportunities and robust training programs, we cultivate an environment of loyalty and pride. Our focus on building a talent ecosystem in collaboration with local institutions enables us to ensure that every experience at Monarch reflects the luxury and dedication we stand for. Join us in creating extraordinary experiences that inspire and elevate the spirit of hospitality.