Body Damage Manager

Job Posting Title: Auto Body Damage Manager

We’re now hiring an Auto Body Damage Manager to join the Avis Budget Group team. In this role, you will lead the overall performance of the fleet services function with respect to the servicing, vehicle damage repair and in-fleeting/de-fleeting of rental vehicles to maximize fleet utilization and profitability for the City/District. You will drive operational excellence, lead a high-performing team, and maintain safety, efficiency, and accountability across all damage operations.

What You'll Do:

Develops, implements and communicates operating plans to maximize fleet utilization to business and company guidelines, directing and controlling the vehicle damage repair of fleet vehicles

Manages performance of team members/employees against business plan by setting, communicating, monitoring and updating goals as needed for key performance indicators on a regular and consistent basis for damage, including, but not limited to, cost per estimate, overdue idle cars and vendor management/cycle time

Assesses damage area on a daily basis to prioritize vehicles for repair and/or salvage; communicates work to appropriate team members/employees

Ensures all repair orders are completed and processed in accordance with established guidelines

Determine damage repair estimated labor hours and source optimal repair parts

Minimizes damage estimate, body shop and on-lot repair cycle time

Conducts monthly damage writer reviews and damage writer audits

Forecasts, budgets and manages key financial drivers including, but not limited to, cost of repair

Selects, manages and maintains appropriate body shop relationships and workload assignment, including, but not limited to, negotiating body shop rates, conducting semi-annual body shop audits, ensuring established service levels and quality standards are met and that all vendor management policies and procedures are followed

Ensures proper use of purchase orders, receipt of services and/goods, timely submission of invoices for approval and the timely payment of invoices

Maintain up to date files on vendor insurance policies

At bussing locations, oversees the damage repair of all busses for the operation

Manages all areas of the employee lifecycle including hiring, on-boarding, training, recognition and performance management of both managers and employees to enable a high performance culture

Supervises, develops, motivates, recognizes and evaluates the performance of manager and employee staff to enable a high performing culture

Manages all facets of employee relations, including, but not limited to, implementing HR policies and practices in a consistent and fair manner, in accordance with Company policies and partnering with Human Resources Business Partners where appropriate

Provides a safe work environment by ensuring all safety policies and practices are followed and maintained

May be required to perform additional duties as directed by management

Perks You’ll Get:

Access to Medical, Dental, Vision, Life and Disability insurance

Eligible to elect other voluntary benefits including: Group Auto Insurance, Group Home Insurance, Pet Insurance, Legal Assistance, Identity Theft Protection, FSA, Accident Insurance, Critical Illness Insurance, and additional life insurance coverages

401(k) Retirement Plan with company matched contributions

Full training to learn the business and enhance professional skills

Employee discounts, including discounted prices on the purchase of Avis/Budget cars

Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service and more

Community involvement opportunities

What We're Looking For:

High School diploma required; 2-4 year college degree preferred (or equivalent in education, training or experience)

Minimum of 2 years management experience of employees in related field (rental car, automotive shop or service oriented field)

Prior experience writing damage is preferable

Valid driver’s license

Ability to work flexible schedules in a fast-paced environment that may include early morning, nights, or weekends, as determined by business needs

Ability to lift 50 pounds and oversee multiple work areas

Organizational and prioritization skills

Financial acumen and forecasting skills

Talent management and delegation

Proven written and verbal communication skills

Excellent investigation and problem solving skills

Negotiation and vendor management skills

Who We Are:

Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions.

Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.

We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.

Avis Budget Group is an Equal Opportunity Employer – Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law.

This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group.

West Palm Beach

Florida

United States of America