Branch Service Staff I (Floater for North Valley)

Description

PAY GRADE : 21N

PAY RANGE : $19.22 - $34.34/hour

Department : Branch Service Staff

Experience the difference with Educational Employees Credit Union, the largest credit union in the Central Valley. Known for its outstanding member service, EECU promotes a positive work environment and supports employee well-being with a competitive benefits package, including a 6% employer contribution to 401k. In 2025, EECU received the Gold Award for Best Credit Union and the Silver Award for Best Place to Work in The Fresno Bee's 2025 Best of Central California People’s Choice Awards.

Educational Employees Credit Union has positions open for those with previous financial experience who are willing to travel between branches as a Floater. Mileage reimbursement for travel beyond designated home branch.

• •North Valley branches include : Fresno, Madera, Merced counties
• •South Valley branches include : Fresno, Kings, and Tulare counties

Responsibilities of the position include :

• •Work at any location, as needed
• •Constant and direct dealing with Credit Union members and potential members
• •The ability to rotate between all areas of a branch, as needed
• •Support and promote a successful sales culture by identifying the needs of the membership and cross-selling the appropriate Credit Union products
• •Accurately process transactions (loan payments, transfer of funds)
• •Research and resolve member concerns
• •Sufficiently and accurately record information
• •Interview members to obtain information and explain available services to meet their financial needs

Requirements

Requirements of the position :

• •Previous 2 years banking experience or equivalent
• •A full understanding of the required regulations
• •Strong computer skills
• •Self-starter
• •Excellent communication skills
• •The desire to provide exceptional member service
• •Thorough knowledge of negotiable instruments
• •Must be able to work in different environments with different management styles
• •Able to travel to all branch locations
• •Dependable (arrive to work on time as scheduled)
• •Loan experience desired
• •Spanish speaking is a plus