Brand Experience Coordinator - Jimmy John's

The Brand Experience Coordinator supports local marketing, merchandising, and promotional initiatives that enhance the Jimmy John’s franchisee and guest experience. This role partners with franchisees, vendors, and internal teams to execute marketing programs, manage branded merchandise, and ensure brand standards are consistently upheld.

Key Responsibilities

Local Store Marketing & Franchisee Support

Support franchisees through the Marketing Hotline, providing guidance on local marketing tools, templates, and promotions.

Create, organize, and maintain Local Store Marketing assets in JJ Brand Print.

Execute custom local marketing requests in accordance with brand standards.

Manage local promotional code setup and execution for participating franchisees.

Administer user access for JJ Brand Print, JJ Brand Gear, and other vendor platforms.

Support new store openings through CORE address verification.

Merchandise & E-Commerce Management

Manage daily operations of the Jimmy John’s online merchandise store, including fulfillment, inventory, shipping, receiving, and quality assurance.

Maintain organized and accurate merchandise inventory and storage areas.

Coordinate merchandise distribution for marketing and operational activations.

Assist in the development and sourcing of new branded merchandise.

Qualifications

Bachelor’s degree in Marketing, Communications, Business, or a related field preferred.

1 - 3 years of experience in marketing, merchandising, customer service, retail operations, or a related field.

Strong organizational, communication, and project management skills.

Ability to manage multiple priorities in a fast-paced environment.

Proficiency in Microsoft Office and e-commerce platforms preferred.

Self-motivated, detail-oriented, and collaborative with a strong customer-service mindset.

Inspire is a multi-brand restaurant company whose portfolio includes more than 33,000 Arby’s, Baskin-Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and SONIC restaurants worldwide.

We’re made up of some of the world’s most iconic restaurant brands, but we’re much more than just a restaurant company. We’re a team of hundreds of thousands who individually and collectively are changing the way people eat, drink, and gather around the table. We know that food is much more than a staple—it’s an experience. At Inspire, that’s our purpose: to ignite and nourish flavorful experiences.