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Sggovterp

Business Analyst, Content & Standards Division

IMD - Mapletree Business City, MBC BLK 10

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hirly's read of this role

Seniority
Mid level
Country
SG
Work mode
On-site / unstated
First seen by hirly
3 Oct 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

[What the role is]

  • This role sits within the Media Policy & Content (MPC) Group.
  • MPC ensures that media content policies and regulations
  • are updated and remain relevant amid changing media
  • consumption patterns and advances in digital technology
  • to reflect societal values, maintain social cohesion, and
  • uphold public interest.

This role is pegged at the Manager level, within the Content & Standards Division.

[What you will be working on]

  • Collaborate with Stakeholders: Engage with management, end-users, and technical teams to gather, analyse, and document detailed business requirements for AI solutions.
  • Translate Business Needs: Convert business requirements into clear, actionable functional specifications and user stories, ensuring alignment with development teams and business goals.
  • Facilitate Process Improvements: Analyse existing business processes, identify pain points, and recommend automation or optimization using AI tools.
  • Conduct Testing: Perform functional and user acceptance testing (UAT) to ensure configurations meet business requirements and maintain high-quality standards.
  • Create Reports and Dashboards: Develop insightful reports and dashboards to support data-driven decision-making across teams.
  • Train and Support Users: Conduct user training sessions and provide ongoing support to ensure effective adoption and utilization of AI solutions.
  • Drive Strategic Value: Work proactively to identify areas where AI can add value to the division goals, driving efficiency and innovation.

[What we are looking for]

  • Background in Business Administration, Information Technology, or a related field.
  • 5 years of experience as a Business Analyst or similar role.
  • Knowledge of Agile and Scrum methodologies.
  • Proficiency in requirements gathering, process mapping, and creating user stories.
  • Hands-on experience with report creation and dashboard design in Salesforce.
  • Excellent verbal and written communication skills, with the ability to present ideas to diverse audiences.
  • Analytical mindset with a focus on problem-solving and process improvement.
Original posting on Sggovterp's site ↗

Listed on hirly, a job board. hirly is not the employer: Sggovterp is hiring for this role.

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