Business Analyst cum Software Tester

Securing the Future with AvePoint

AvePoint is a global leader in data management and governance, trusted by over 21,000 customers worldwide to enhance their digital workplaces across Microsoft, Google, Salesforce, and other collaboration platforms. Our global channel partner program includes more than 3,500 managed service providers, value-added resellers, and systems integrators, with our solutions featured in over 100 cloud marketplaces. To learn more, visit www.avepoint.com .

At AvePoint, we are dedicated to investing in our people. Our culture, driven by agility, passion, and teamwork, empowers you to shape your career, make a significant impact, and take ownership of your future. Discover how you can unleash your potential with us!

Scope of service

Advise on viability, feasibility, and impact of policy/business changes on product

Elicit, analyse, and document business and information needs which can be supported by the Salesforce implementation in agile setting.

Proficient in creating functional and non-functional user stories with acceptance criteria

Participate in all agile ceremonies (sprint review and retrospective) with Product Team

Work with Product Team to resolve issues and ensure defects are rectified according to requirements specifications timely.

Design and develop test plans and test cases based on the documented requirements and acceptance criteria

Perform functional, regression, integration testing and user acceptance testing

Conduct both manual and automated testing

Develop and execute test plans, test cases, and test scenarios to ensure software quality through functional, regression, and user acceptance testing.

Facilitate and support UAT sessions and provide guidance during UAT

Create and maintain test documentation

Collaborate with development team for bug resolution

Comply with all government security standards, best practices and standards

Develop comprehensive test strategy, scope and approach aligned with objectives, testing best practices and compliance to government security policies and scope of testing includes unit testing, system integration testing, regression testing

Work Experience

Shall have at least a Diploma, with at least three (3) years’ experience as a Business Analyst, Scrum Master, Product Owner or equivalent in Agile projects.

Shall be a Certified Scrum Product Owner or Certified Scrum Master.

Shall have at least 2 years of software testing experience.

Degree in Business School, Computer Science, Information Technology, and other Engineering discipline will be an added advantage.

Experience in Government projects will be an added advantage

Technical Skillset

Knowledge and experience in Salesforce

Certification in Salesforce Business Analyst or Salesforce Administrator will be an added advantage

Knowledge and experience in AWS, APEX coding and DevOps will be an advantage

General Skillset

Strong analytical, conceptualisation and problem-solving skills will be an added advantage

Translate business requirements into user journeys and technical requirements.

Ability to continuously learn and adapt to the evolving Salesforce platform and related technologies

Ability to collaborate effectively with product team

Experience in applying Design Thinking principles from ideation to the completion of the project will be an advantage

Experience in developing prototypes using visual mock-ups and wireframe

Experience in defining the user interface and user experience of the product will be an added advantage

Experience in change management skills to facilitate the users to product adoption and new ways of working will be an added advantage

Strong verbal and written communication skills in stakeholders’ engagement will be an added advantage

AvePoint is proud to employ talent from many different backgrounds, experiences, and identities. We believe that diversity and inclusion drives our success and is at the core of how we hire, communicate, and collaborate to deliver value and excellence. We are committed to fostering an environment where people can bring their whole selves to work and feel a sense of belonging, and we continue to work toward creating a workforce that represents the diversity of our customers and communities.

Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice .

Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice .