Business Analyst - Customer Platform

Drivetrain is on a mission to empower businesses to make better decisions. Our financial planning & decision-making platform helps companies scale and achieve their targets predictably.

Drivetrain is a remote-first company headquartered in the San Francisco Bay Area. Founded in 2021 by a couple of ex-Googlers, Drivetrain is a fast-growing company on a trajectory for success with backing from leading venture capital firms.

Drivetrain provides a great culture for its employees to thrive in and be happy.

💜 Remote-friendly: Drivetrain brings together the best and the brightest, no matter where they are and provides them a great degree of autonomy. We trust our people.

🗣️ Open & transparent: We know that when our creators have access to all the information they need, their best work will emerge.

👏 Idea-friendly: We provide an environment to explore new ideas, to take risks, to make mistakes, and to learn, so you can succeed. Anyone in the company can come up with great ideas and become a catalyst for positive change. We let the best ideas win.

👥 Customer-centric: We follow a product-led growth strategy, continuously learning from our customers and collaborating to build the amazing software that Drivetrain is.

What you'll do

Build a deep understanding of various business models for SaaS businesses. Map those business models with specific customers.

Directly work with customers and build their operating and financial plan using best of the breed practices.

You will be responsible for onboarding customers on to Drivetrain platform. You will develop an understanding of how customers' data is spread across and manage the data pipeline to bring all this data together.

Proficient in writing complex SQL queries to manipulate and consolidate multiple data sources for dashboarding and analytical purposes.

You will map out all key KPIs that are important for the customer to drive their business and map it with the data.

You will come up with insights on how KPIs are impacting a company's progress.

You will be the first point of contact for everything about data.

You will have a chance to start owing customer relationships and be the face of Drivetrain.

You get to work on a cutting-edge data processing stack.

As an early team member, you’ll help shape our company culture, practices, and product.

We'd love to meet someone who

Has strong analytical skills and a structured problem-solving approach.

Has knowledge of SQL and databases.

Is aspirational, self-driven, and proactive.

Has excellent communication skills.