Business Analyst, Finance (Sustain Analytics)

Site: Mass General Brigham Incorporated

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Across the healthcare industry nationwide, hospitals and health systems face challenges to today’s approaches to expense management, as revenue growth has not kept pace with expense growth. In response to these unprecedented external challenges, MGB launched Sustain in fall of 2023. Sustain is an ongoing organization-wide program that works to build an infrastructure, culture, and mindset around continuous improvement, working to preserve our four-part mission through focus on resource stewardship. To do this, while also funding needed capital maintenance and improvements to deliver on world-class patient care, research, education, and community health, we must seek out innovative opportunities to optimize the way we work and manage resources across our organization.

The Sustain Analytics team is part of the Business Planning department, which also includes Decision Support and Business Analytics teams. The Business Analyst (Finance), on the Sustain Analytics team is responsible for supporting a broad range of analytic, planning, benchmarking, and other operational support activities for one or more designated members of the Leadership Team (Senior VP’s, Clinical VP’s, Operating VP’s and Executive Directors), across the enterprise, under the guidance of senior team members.

A critical measure of each Business Analyst’s success will be the extent to which the analytic and planning needs of each person supported are met in a timely, consistent, high quality manner. This will require close collaboration with staff within the clinical departments, and many other analytic, financial, and planning groups throughout the MGB enterprise, including Sustain Management Office (SMO), Business Planning, Financial Planning, Digital, and local financial, operational, and analytical teams and decision-making bodies at each of the MGB entities. An ability to synthesize, summarize and effectively communicate the analytic and planning work that is performed is key.

Qualifications

• •Bachelor’s degree required; Academic experience focused in finance, financial analytics, data analytics, and/or operations management
• •2+ years of healthcare, financial, or business analysis experience required
• •Experience in materials management analytics, clinical supply utilization analytics, surgical capacity, and/or data analytics preferred; relevant internship or co-op experience will be considered
• •Experience working in a health system, hospital and/or similar medical center environment preferred.

Principal Duties and Responsibilities:

Surgical Profitability: General

Support data analytic needs that inform strategic business decision making on surgical profitability, including surgical cost reduction, clinical supply utilization optimization, OR efficiency, and improved block scheduling, offering direct support for select service lines including Orthopedics and/or Heart and Vascular.

Assessing current state surgical profitability for comparable procedures performed in perioperative and procedural areas across the MGB enterprise

Identifying potential areas of opportunity through analyzing differences in clinical supply utilization across and within the different entities at MGB, including surgeon and product variation and waste reduction

Collaborating with perioperative and procedural teams areas to better understand clinical application and financial opportunity, relative to quality and preference

Quantifying financial impact of any recommended changes in practice

Assist with financial reporting and analysis by procedure and/or procedure groups to enhance service line growth strategy across the perioperative and procedural areas

Utilize industry benchmarks to compare cost, profitability, utilization, and pricing for procedural cases and clinical supplies

Support the development of consistent executive level reporting, to be used by clinical and administrative leaders within the perioperative and procedural areas, to measure performance and support best practice across the enterprise

Help catalogue current state analytics across various systems, and support the development of standard analytics and reporting in one single system to meet varied stakeholder needs across the enterprise

Escalate challenges, discrepancies, roadblocks regarding data and analytics to manager or appropriate data owner

Surgical Profitability: Information Systems Management

Support external system used for surgical capacity and surgical cost/clinical supply utilization reporting:

Support administrative maintenance of system through collaborating with appropriate internal and external teams, escalating data or system issues to leadership, and communicating downtime and system updates to end users

Assist in creating deliverables for executive and c-suite level leadership, summarizing performance and related comments from local entities and departments

Support ad hoc inquiries and analytics from department leaders

Support leadership across Business Planning, Digital, and Perioperative Leadership with routine system maintenance and upgrades

Communication Activities

Prepare concise, clear, professional summaries of analyses and plans for review by senior team members and Senior Leadership, as appropriate.

Present findings to staff and stakeholders, targeting the presentation towards the knowledge level and needs of the audience

Provide input to the team on additional analyses and key next steps

• •Assist in developing summary communication materials for executive level and board presentations, as requested.
• •Keep current regarding trends and developments in the health care field, particularly as they pertain to workforce management, analytic and decision support tools, financial trends, evolving technologies and programs, etc.

Project Management

Support education efforts across the MGB enterprise for perioperative and procedural management information system, including helping develop training resources and materials, and participating in educational road shows with appropriate teams

Support ad hoc projects related to business, financial and/or strategic planning for Perioperative and Procedural leadership and Sustain, in collaboration and alignment with the Sustain Management Office (SMO) and Project Management Office (PMO).

Other General Sustain:

• •Provide the following analytic and planning evaluations for any initiatives within the supported MGB Sustain Core Teams (including, but not limited to: Workforce/HR and Talent, Clinical Practice and Supply Utilization, Clinical Pharmacy, Non-Clinical Supplies and Purchased Services, Research, Digital, Real Estate, and Enterprise Asset Management):
• •Assess data and analytic needs of an initiative, program, service, or clinical area for MGB Sustain
• •Provide financial and analytic support to Sustain Core teams in support of impact identification, implemented opportunity measurement, and realization
• •Support communication with the Financial Planning team, as well as local finance/budget teams across MGB entities, regarding financial and operational impact to budget and run rate
• •Collaborate with various individuals from any operational, analytic, planning, or support departments and teams across MGB
• •Provide any other ad hoc Sustain related financial, analytic, or business planning needs requested by MGB Senior Leadership team

Skills/Abilities/Competencies: