Business Analyst - Retail Energy

Business Analyst – Retail Energy Location: Houston, Texas | Practice Area: Business Consulting | Type: Permanent

Drive impactful change across retail energy operations through insight-led consulting

The Role As a Business Analyst within Capco’s Business Consulting practice, you will support retail energy clients by bridging business needs and technology solutions. You will play a key role in shaping strategy, gathering requirements, and delivering high-quality consulting outcomes that improve operational efficiency and support transformation initiatives.

What You’ll Do

Facilitate workshops, stakeholder interviews, and analysis to gather and document business requirements

Develop business requirement documents, user stories, and functional specifications

Analyze current vs. future state processes and identify improvement opportunities

Create process models, data models, and business architecture documentation

Produce clear, high-quality deliverables including reports, presentations, and proposals

What We’re Looking For

Experience as a Business Analyst within retail energy (e.g., billing, CIS, EDI, customer care)

Strong skills in requirements gathering, process mapping, and stakeholder engagement

Ability to translate business needs into functional and technical specifications

Experience producing structured consulting deliverables and documentation

Experience with Complex Billing is a plus

Bachelor’s degree in a relevant field such as Business, Finance, or Technology

Bonus Points For

Experience within a management consulting environment

Exposure to wholesale energy, settlements, or trading

Familiarity with project delivery methodologies and lifecycle management

Experience contributing to business cases, proposals, or pre-sales activities

Basic scripting or technical understanding supporting system analysis

Why Join Capco

Deliver high-impact technology solutions for Tier 1 financial institutions

Work in a collaborative, flat, and entrepreneurial consulting culture

Access continuous learning, training, and industry certifications

Be part of a team shaping the future of digital financial services

Help shape the future of digital transformation across FS & Energy.

We offer a competitive, people-first benefits package designed to support every aspect of your life:

Medical, Dental, Vision coverage

401(k) with employer match

Maternity and paternity leave plus dependent care support

Tuition reimbursement and wellness reimbursement

HSA, FSA, commuter benefits, and employee discount programs

Use of Artificial Intelligence in Talent Acquisition At Capco, we use artificial intelligence (AI) tools to support and enhance several parts of talent acquisition. This includes using AI-enabled features within LinkedIn to help source potential candidates, speeding up routine recruitment communications such as emails and creating compelling and brand-aligned job postings that accurately reflect role requirements, and AI-scheduling applications to improve the efficiency of interview coordination.

AI is used as a support tool only. All hiring decisions are made by talent acquisition and hiring teams.

Inclusion at Capco We’re committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know – we’ll be happy to help. We value each person’s unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration – a mindset that shapes how we work with clients and each other every day.