Business Analyst (With Salesforce Experience)

Overview

Are you passionate about analyzing business processes and developing impactful solutions? AvePoint is seeking a Business Analyst with experience in Salesforce to join our Client Services division and help drive enterprise software solution projects.

What will you be doing?

As a Business Analyst at AvePoint, you will work closely with stakeholders to analyze business needs and translate them into actionable requirements. Your contributions will guide the design and development of innovative solutions that meet client objectives.

Your responsibilities will include:

Eliciting and documenting requirements for software development projects.

Analyzing and evaluating gathered requirements to create deliverables, such as Business Requirements Documents (BRDs), use cases, GUI designs, and interface specifications.

Translating technical information into business language for better understanding among technical and non-technical stakeholders.

Collaborating with external and internal stakeholders to analyze information needs and functional requirements.

Working with developers and subject matter experts to establish technical vision and balance usability with performance needs.

Supporting project managers in planning deliverables, scope, schedule, and other aspects of the project lifecycle.

OK, I’m interested… is this the job for me?

We’re looking for individuals who value agility, passion, and teamwork and are eager to bring fresh ideas to the table. This is your chance to grow, learn, and make a difference for our customers, partners, and team!

To succeed in this role, you’ll need:

A background in relevant fields (e.g., Information Systems, Computer Science, Engineering etc.).

Experience working with and analyzing complex business processes, software development requirements, and taxonomies.

Strong skills in requirements gathering, documentation, and analysis.

Knowledge of producing As-Is and To-Be documentation.

Excellent analytical and project management skills, with the ability to interpret business needs and translate them into actionable requirements.

Proficiency in MS Office Suite (Word, Excel, PowerPoint).

Strong communication and interpersonal skills to interact effectively with diverse stakeholders.

Professional experience in implementing at least 1 OutSystems full project lifecycle.

Familiarity with Microsoft SharePoint/Dynamics CRM and client/server architectures is a plus.

Experience mentoring junior associates is an added advantage.

Education: Bachelor's degree or above.

Why AvePoint?

Check out our careers blog to learn more about our people, culture, and workplace!

AvePoint is an equal-opportunity employer that values diversity. We are committed to creating an inclusive environment where everyone can thrive.

Ready to make your mark? Apply now and shape your future with AvePoint!

Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice .