Business Development Executive

Business Development Executive

Sales | Delhi, Hyderabad, Bengaluru, Mumbai | Remote | 2-8 years

About the company

Keka is a modern people platform for growing enterprises. HR, payroll and talent live in one core system, so teams spend less time on admin and more time on their people. More than 12,500 companies trust Keka, from fast-growing small businesses to large enterprises and global companies with teams across borders.

We build software the way HR actually works. It feels human, sets up in days instead of months, and has AI built into every part of HR. With customers across India, the US and the Middle East, our Sales team is growing fast to keep up. That is where this role comes in.

About the role

As a Business Development Executive at Keka, you'll grow the revenue from existing clients by upselling and cross-selling HR SaaS modules while keeping them satisfied and retained. You'll work with the Product, Sales, and Customer Success (CSM) teams. to increase revenue from existing clients through upsells and cross-sells, along with higher retention and satisfaction. In your first year, success means revenue expansion: hit your upsell and cross-sell target on existing accounts and retention: keep your accounts renewed with low churn.

You'll join the Sales team, which specialises in upsell, cross sell and retention. You will work in a collaborative, cross-functional setup, partnering with CSM, Sales, and Product to spot expansion opportunities and manage client accounts remotely.

What you'll do

Upsell and cross-sell: Identify and sell additional HR modules and higher-tier plans to existing clients.

Understand client needs: Study usage patterns, pain points, and industry trends to spot expansion opportunities.

Manage relationships: Build strong ties with key stakeholders and run regular business reviews.

Collaborate internally: Work with Product, Sales, and CSM to shape personalised account strategies.

Track and report: Log client interactions and deal progress in the CRM and share feedback with internal teams.

What you'll bring

2-8 years of experience in B2B SaaS sales

Hands-on skills in CRM and sales tools such as HubSpot, Salesforce, ZoomInfo or Outreach

A track record of meeting or exceeding revenue targets across full sales cycles

Strong consultative selling, negotiation and presentation skills, with comfort engaging senior HR leaders

A customer-first mindset, strong business acumen, and the ability to work independently while collaborating across teams