Business Development Manager

What You Can Expect :

This position plays a critical role in strengthening customer engagement, supporting commercial expansion, and enhancing the organization’s capabilities within the project logistics segment.

You will be contributing to that vision by…

Business Development and Sales Support

Support business development initiatives focused on project logistics opportunities across the Air & Ocean division.

Identify and evaluate new business opportunities, customer requirements, and market trends within the project logistics sector.

Assist in developing customer proposals, pricing strategies, and commercial presentations.

Build and maintain strong customer relationships to support long-term business partnerships.

Contribute to achieving sales targets, revenue objectives, and business growth initiatives.

Customer Relationship Management

Act as a key point of contact for customers and stakeholders related to project logistics activities.

Understand customer operational requirements and support the development of customized logistics solutions.

Ensure high levels of customer satisfaction through proactive engagement and responsive service support.

Coordinate customer meetings, business reviews, and commercial discussions.

Strengthen customer relationships through effective communication and service excellence.

Project Coordination and Operational Alignment

Collaborate with operations teams to ensure seamless execution of project logistics activities.

Support coordination related to specialized cargo movements, multimodal transportation, and shipment planning.

Ensure alignment between customer commitments, operational capabilities, and project timelines.

Monitor project progress and support issue resolution and operational escalation management.

Contribute to process improvements focused on operational efficiency and customer experience.

Market Intelligence and Commercial Analysis

Monitor market trends, competitor activities, and industry developments within project logistics and freight forwarding sectors.

Support commercial analysis, business reporting, and pipeline management activities.

Identify opportunities for market expansion, service diversification, and strategic customer engagement.

Assist in maintaining accurate sales forecasts, customer records, and business performance reports.

Provide market insights and operational feedback to support strategic decision-making.

Stakeholder and Cross-Functional Collaboration

Work closely with operations, finance, customer service, procurement, and project management teams to support business objectives.

Ensure effective communication and coordination across internal and external stakeholders.

Collaborate with transport partners, vendors, shipping lines, and logistics providers where required.

Support leadership teams in customer engagement and commercial planning activities.

Foster a collaborative and customer-focused work environment across teams.

Compliance and Governance

Ensure adherence to organizational policies, commercial governance standards, and operational procedures.

Support compliance with transportation regulations, documentation standards, and contractual requirements.

Maintain accurate business records, reporting processes, and customer documentation.

Promote transparency, accountability, and professionalism across all sales and customer interactions.

Ensure ethical business practices and governance excellence within project logistics operations.

What You Bring:

What skills & experience you will bring to us

Bachelor’s degree in Business Administration, Logistics, Supply Chain Management, Marketing, Engineering, or related discipline

Postgraduate qualification in Business Management, Logistics, Supply Chain, or related field preferred

4+ years of experience in sales, business development, project logistics, or freight forwarding operations

Proven experience supporting project logistics, specialized cargo, or multimodal transportation activities

Strong understanding of Air & Ocean freight forwarding processes, project cargo operations, and supply chain management

Experience managing customer relationships, commercial proposals, and operational coordination activities

Strong analytical, organizational, and problem-solving capabilities

Excellent communication, stakeholder management, and negotiation skills

Ability to manage multiple priorities within fast-paced operational environments

Strong customer-centric mindset and commercial acumen.

Preferred Certifications & Professional Credentials

Candidates with the following certifications or credentials will be preferred:

Certification in Supply Chain Management, Logistics, Sales, or Project Management

Exposure to project cargo operations, heavy lift logistics, and multimodal transportation frameworks

Knowledge of freight forwarding operations, transportation regulations, and commercial governance practices

Professional Certification in Business Development, Customer Relationship Management, or Commercial Operations programs

Experience within logistics, transportation, freight forwarding, or infrastructure project industries