Business Intelligence Manager, Consulting

Hiring at NFF includes a multi-step selection process. We do not make job offers through third-party job search tools such as LinkedIn. NFF will never ask for payment of any kind during the process. We encourage all job seekers to remain vigilant throughout their job search and verify the source of any recruitment-related communication, as individuals may attempt to impersonate organizations.

Applications will close September 8, 2026. If you submit an application after September 8, we will consider your application if we need additional candidates.

Position Reports to: Senior Director, Practice Management

Department: Consulting

Location: This is a US-based remote position. However, please note that NFF prioritizes candidates within commutable distance to one of its offices (Boston, New York, Philadelphia, Oakland, and Los Angeles)

Salary Range: $99,500 - $110,600

About Nonprofit Finance Fund

Nonprofit Finance Fund ® (NFF ® ) is a nonprofit lender, consultant, and advocate. Since 1980, we’ve helped organizations access the money and resources they need to realize their communities’ aspirations. Alongside others, we’re working to build community wealth and well-being and put affordable housing, essential services, quality jobs, and excellent education within reach of more people. To learn more, visit nff.org . Learn more about our work to achieve our vision through our Theory of Change and Values .

About This Role

NFF’s Consulting team works with nonprofit organizations, funders, coalitions, networks and other mission-driven partners to support capacity building and financial sustainability. The team partners with nonprofit leaders navigating growth, change, and systemic challenges by providing strategic advice, financial analysis, and capacity-building support. Through customized consulting engagements nationwide, NFF helps organizations strengthen their capacity, sustainability, and impact.

NFF seeks a Business Intelligence Manager, Consulting to help the Consulting Department use data to improve its performance, inform decision-making, and strengthen operations. The Manager will partner closely with Consulting leadership to strengthen data integrity, identify and analyze trends, and translate findings into actionable business insights. They will also lead the development of an integrated data infrastructure for Consulting that supports reporting, compliance, operational effectiveness, and strategic planning. Although this role is grounded in Consulting’s practice management and business needs, the Manager will work closely with related NFF departments including Operations and Learning & Impact to align data definitions, reporting practices, workflows, and systems across departments.

This is a US-based remote position. However, please note that NFF prioritizes candidates within commutable distance to one of its offices (Boston, New York, Philadelphia, Oakland, and Los Angeles). NFF has core business hours where we expect all staff to be available from 9:00 am to 5:00 pm local time, and occasional travel (20%) is required.

What You Will Do

Essential responsibilities for this role include, but are not limited to:

Knowledge, Learning & Impact (30%)

Maintain and improve internal knowledge management resources, ensuring tools, templates, content, and other materials remain current and accessible to consulting staff

Develop, maintain, and enhance dashboards and reports that provide insights on impact, demand, compliance metrics, and operational performance

Partner with Consulting colleagues to translate business needs into actionable reports, dashboards, and data tools

Analyze client, project, sector, and portfolio data to identify trends, generate insights, and inform consulting engagements, practice learning, and business planning

Manage client data, reports, files, to ensure data quality, consistency and ongoing knowledge capture.

Support the administration, analysis, and reporting of client outcomes and demographic survey data

Data Integrity & Systems Management (30%)

Partner with Consulting and cross-functional teams, including Operations, Learning & Impact, and Development, to strengthen ongoing data quality across Salesforce, Resource Hero, Power BI, and related systems

Identify and resolve missing, inconsistent, or outdated data to support accurate reporting and project management

Develop training resources and provide guidance on data entry standards, system usage, and the impact of data quality on strategy, compliance, and reporting

Maintain data governance documentation, guidance, and templates to support consistent data practices across the Consulting team

Monitor recurring data issues and help improve templates, workflows, and processes to reduce errors and improve data integrity

Practice & Capacity Management (25%)

Lead the development, maintenance, and continuous improvement of systems, reports, dashboards, data practices, and internal tools that support business decision-making

Analyze practice and capacity management data to identify trends, generate insights, and support decision-making and implementation efforts

Monitor and report on capacity, staffing, scoped work, hours performed, and Consulting engagement and initiative to support planning and resource allocation

Prepare practice management materials and oversee decision tracking, action items, and follow-up for Consulting meetings and internal projects

Project & Initiative Management (15%)

Manage select Consulting projects and initiatives, coordinating with providers, clients, funders, and internal partners to understand business needs and oversee workplans, timelines, communications, deliverables, budgets, and closeout activities

Develop and manage multiple project plans to ensure high-quality and timely completion of internal and external deliverables

Support initiative setup and maintenance across Salesforce and related systems, ensuring data structures align reporting, compliance, and operational needs

Manage tools and processes that support initiative monitoring, staffing discussions, after-action reviews, closeout activities, and related reporting requirements

Help track initiative progress, including deliverables, staffing, budgets, hours, client demographic and outcomes data

Identify opportunities to improve processes, systems, and policies, and recommend solutions that enhance efficiency and effectiveness

Meetings and Other Duties as Assigned

Attend internal and external meetings as needed

As work and community/client needs evolve assignments, projects, and job duties will be assigned

Who You Are and Minimum Qualifications

Bachelor's degree from an accredited institution or equivalent combination of related education, training, and experience

Five (5) years of professional experience in business intelligence, data analysis, operations, project management, consulting operations, or a related field

Experience developing and maintaining reports, dashboards, or data tools used to support business operations and decision-making

Experience analyzing data, identifying trends, and translating findings into actionable insights

Proficiency with Microsoft Excel and experience using CRM, database or reporting systems

Experience managing multiple projects, priorities, and deadlines simultaneously

Strong written and verbal communication skills to present information to diverse audiences

The Strongest Candidates Will

Be committed to NFF’s values, mission, and approach to community impact

Understand CDFIs and their role in nonprofit and community development finance

Be proficient with Salesforce, Power BI, Asana, or similar business intelligence and project management platforms

Demonstrate success translating complex business questions into reports, dashboards, and decision-support tools

Build strong relationships and effectively partner with