Business Systems Analyst SAP Extended Warehouse Management

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Job Description

Function

Information Technology/Enterprise Business Systems/ EWM

Position Overview

The Business Systems Analyst (BSA) is responsible for supporting, enhancing, and optimizing enterprise applications and business processes within an assigned functional domain. The BSA serves as a trusted partner to business stakeholders, providing functional expertise, solution analysis, process improvement recommendations, and day-to-day operational support to ensure enterprise systems effectively enable business objectives.

The BSA works closely with business users, the Manager Enterprise Systems, Digital Business Partners, technical teams, and third-party service providers to deliver stable, efficient, and scalable technology solutions. This role is responsible for analyzing business requirements, identifying process improvement opportunities, coordinating solution delivery, supporting system enhancements, and ensuring the successful adoption of new capabilities.

In addition to operational support responsibilities, the BSA contributes to continuous improvement initiatives by identifying opportunities to leverage automation, analytics, AI-enabled capabilities, and process standardization to improve efficiency, effectiveness, and user experience.

Domain Responsibility Summary

Master Data & Governance

Support warehouse master data governance processes.

Ensure quality and consistency of warehouse-related master data.

Maintain and support:

Warehouse structures

Storage types and sections

Activity areas

Work centers

Packaging specifications

Warehouse process types

Product and inventory master data

Partner with business teams to improve master data accuracy and controls.

Key Responsibilities

Business Partnership & Requirements Management

Develop a strong understanding of assigned business processes, objectives, and operational challenges.

Serve as a primary point of contact for business users within supported functional areas.

Gather, document, and analyze business requirements for enhancements, projects, and continuous improvement initiatives.

Facilitate requirements workshops, process reviews, and solution discussions.

Translate business requirements into functional specifications and solution requirements.

Support the evaluation and recommendation of technology solutions that address business needs.

Integration & Cross-Functional Collaboration

Collaborate with cross-functional teams to support integrated business processes.

Analyze impacts of process and system changes across upstream and downstream applications.

Support integrations between SAP EWM and:

SAP S/4HANA

Materials Management (MM)

Production Planning (PP)

Quality Management (QM)

Sales & Distribution (SD)

Transportation Management (TM)

Warehouse automation technologies

RF and mobile devices

External logistics providers

SAP EWM Core Capabilities

Demonstrated expertise in:

Warehouse structure design

Storage bin management

Activity areas

Warehouse process types

Work centers

Resource management

Queue management

Warehouse monitoring

Exception handling

Inbound Warehouse Processes

Strong knowledge of:

Advanced Shipping Notices (ASN)

Inbound delivery processing

Goods receipt processing

Putaway strategies

Deconsolidation

Cross-docking

Returns processing

Production receipts

Quality inspection integration

Outbound Warehouse Processes

Strong knowledge of:

Outbound delivery processing

Wave management

Pick, pack, stage, and load processes

Goods issue processing

Transportation integration

Customer order fulfillment

Shipment execution

Internal Warehouse Processes

Experience with:

Replenishment strategies

Stock transfers

Bin-to-bin movements

Posting changes

Inventory adjustments

Scrapping processes

Cycle counting

Physical inventory procedures

Inventory Management

Knowledge of:

Inventory accuracy controls

Batch-managed inventory

Serialized inventory

Handling Unit Management

Stock type management

Inventory reconciliation

Traceability processes

Warehouse Execution Management

Strong understanding of:

Warehouse Tasks (WT)

Warehouse Orders (WO)

Labor optimization

Task interleaving

Queue determination

Resource assignment

Operational monitoring

RF & Mobile Warehouse Execution

Experience supporting:

RF framework configuration

Mobile warehouse transactions

Barcode scanning solutions

Operational exception handling

Warehouse operator workflows

Application Support & Operational Excellence

Provide functional support for enterprise applications within the assigned domain.

Investigate, troubleshoot, and resolve application, process, and data-related issues.

Coordinate issue resolution with technical teams, AMS providers, and vendors.

Support incident, problem, and service request management processes.

Monitor application performance and identify recurring issues and improvement opportunities.

Ensure business continuity through effective support and knowledge management practices.

Process Improvement & Solution Delivery

Analyze business processes and identify opportunities for simplification, standardization, and optimization.

Support implementation of approved enhancements and system changes.

Participate in project activities, including fit-gap analysis, solution design, configuration reviews, testing, deployment, and hypercare support.