Butler

Better begins here

Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating fun, memorable, world-class experiences for our guests and our people. We value passion, optimism, and an appetite for change - for the better. Here, you’ll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.

The role

Crown Towers Sydney is looking for an exceptional hospitality professional to join as a full-time Butler. Working in Sydney's most luxurious property, you'll deliver elevated levels of service that exceed all expectations for our VIP & Villa guests, as well as our on-site residents of One Barangaroo. We're looking for someone who is meticulously detail-oriented and is passionate about providing bespoke guest and resident experiences that are second-to-none.

You’ll be:

The main point of contact for all VIP guests and residents during their stay

Providing tailored and personalised services for our guests and VIPs

Anticipating, managing and fulfilling individual needs and requirements

Ensuring the Villas are well maintained and presented for guests, including special requests, preferences and arrangements are efficiently managed

Planning and coordinating F&B services, as well as offering the facilities and events available on-property

Partnering with key stakeholders, including Front Office, Concierge, VIP Gaming, F&B, Maintenance, Security, etc

You’ll bring:

Demonstrated experience in a similar role at a premium or luxury venue

Ability to provide tailored and bespoke customer experiences to VIP clients

Exceptional stakeholder and customers relations skills, with ability to build rapport quickly

Ability to use technology and be adaptable to different software applications

Strong time management, organisational and communication skills

A current RSA certificate (or be willing to obtain prior to commencement)

Able to work across a 24/7 roster when required

What we offer you:

Opportunity to elevate your career in Sydney's most luxurious integrated resort

Complimentary meals at our on-site staff restaurant + discounts at various F&B venues on property

Generous accommodation discounts across Crown Resorts in Sydney, Melbourne & Perth

Chance to take part and be rewarded in Crown’s group-wide recognition and awards program

Ability to be an active member and contribute to Crown’s community, diversity & inclusion committees

Access to discounts with our corporate partners – including tickets to events, performances and more

On top of exciting career possibilities, we offer better exposure to experiences and learning. To see our range of benefits and opportunities visit Crown Resorts Careers.

Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.