Cabinet Service Technician

Description

COMPANY OVERVIEW

Artisan Design Group (ADG), a Lowe’s company, is a leading national provider of interior finishings

solutions for homebuilders and property management clients. ADG delivers end to end design,

procurement and installation services for flooring, cabinets, countertops and a growing portfolio of

interior products.

Founded in 2016, ADG has grown by uniting respected regional operators across the country.

Following its 2025 acquisition by Lowe’s Companies, Inc., the company continues to operate as ADG while benefiting from the scale, resources and brand strength of one of the most trusted names in home improvement. Together, they are expanding their capabilities in a highly fragmented market while remaining committed to craftsmanship, service and local expertise. that make their teams valued partners nationwide.

JOB SUMMARY The Service Technician is responsible for performing cabinetry service, repair, and adjustment work at customer and job-site locations. This position diagnosis and resolves issues involving cabinetry, molding, trim, hardware, and related components while providing professional and responsive customer service.

Requirements

ESSENTIAL DUTIES AND RESPONSIBILITIES ( include the following. Other duties may be assigned.)

· Follow established safety/OSHA rules to maintain a safe and clean workplace environment.

· Ability to understand and install cabinetry per layout.

· Work with deadlines to complete the scheduled tasks.

· Must have all tools to complete the job as required (cordless tools plus)

· Ability to work with and around other trades while completing work.

· Must have a cell phone.

· Reliable transportation.

EDUCATION, EXPERIENCE & QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

· Must be legally authorized to work in the United States.

· High school diploma or equivalent.

· Minimum of one (1) year of cabinetry service work, cabinetry installation, and/or finish cabinetry experience preferred.

· Experience with homebuilders.

· Attention to detail.

· Strong communication and customer service skills.

· Valid drivers license with the ability to meet company motor vehicle standards.

· Ability to work independently and manage multiple priorities in a fast-paced environment.

· Ability to read and interpret measurements, specifications and project documentation.

· Ability to follow installation guidelines.

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

· Driving: Ability to operate a vehicle and travel between job sites, customer locations, and company facilities throughout the workday.

· Mobility: Frequently required to walk active job sites, climb stairs, and navigate varying terrain.

· Lifting/Carrying: Frequently lifts and/or moves items weighing up to 50lbs.

· Positioning: Regularly required to stand, bend, stoop, kneel, crouch, reach, and work various positions while inspecting installations and performing service-related activities.

· Manual Dexterity: Frequently uses mobile devices, computers, measuring equipment, and basic hand tools.

· Communication: Ability to effectively communicate and exchange accurate information with customers, subcontractors, suppliers, and team members.

· Vision : Ability to inspect products, workmanship, measurements, and installation quality and identify deficiencies or variances from standards.

WORK ENVIRONMENT The work environment characteristics described here are representative of those employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

· Job Site/Field: Frequent presence at active residential and commercial construction sites with exposure to varying weather conditions, dust, noise, and construction activities.

· Warehouse/Facility : May be exposed to non-climate-controlled environments, moving equipment, elevated noise levels, and warehouse operations.

· Travel: Frequent travel to customer location, job site, and company facilities.

· Operational Demands: Role may require managing multiple priorities, meeting deadlines, and responding to field-related issues.

· Safety: Requires adherence to company safety policies and procedures, including the use of appropriate Personal Protective Equipment (PPE).

OUR BENEFITS

· Health Insurance (Medical, Prescription, Dental, and Vision)

· Life Insurance

· Disability Insurance

· Paid Holidays and Time Off

· 401(k) Plan with company matching

EEO Statement

ADG is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

ADA Accommodation Statement

We are committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need any assistance at any point in the application or hiring process due to a disability and you need an accommodation, please email [email protected]. Please do not use this email address for any other questions. Only inquiries regarding accommodation will be addressed.