Captain - The Mansion - MGM Grand

Las Vegas, Nevada

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As Captain of The Mansion , you will lead and oversee all aspects of Banquet Department operations while maintaining the highest hotel standards. You will direct, implement, and uphold a service-driven management philosophy that guides and inspires the team, ensuring exceptional guest experiences and 100% guest satisfaction.

THE STARTING RATE: $20.8923 Hourly

THE DAY-TO-DAY:

Meet with Chef and Stewarding to review scheduled group's menu and equipment requirements

Ensure agreement of delivery times, amounts and special arrangements

Train and direct Banquet wait staff; prepare and adjust weekly work schedules in accordance with staffing guidelines and labor forecasts

Monitor staff performance and appearance in all phases of service and job function, ensure procedures are carried out to departmental standards, rectify deficiencies with respective personnel

Anticipate guest needs, respond promptly and acknowledge all guests, and maintain positive guest relations

Knowledgeable of correct maintenance and use of equipment, requisition new equipment to replace those not up to standard and maintain enough equipment to service our functions as well as establish par levels for supplies and equipment

Knowledgeable of service requirements for menu selection, major ingredients, appearance, texture, quality standard, garnish and method of presentation

Check storage areas for proper supplies, organization and cleanliness; instruct designated personnel to rectify any cleanliness/organization deficiencies

Inspect the scheduled function areas/rooms for cleanliness, working condition and proper furniture/equipment set up, rectify any deficiencies with respective departments

THE IDEAL CANDIDATE:

High School Diploma, GED or equivalent required

2+ Years of Prior Relevant Experience (Experience in banquet and or catering) required

Work varied shifts, to include weekends and holidays required

Experience with Sales and Marketing tools for Banquets preferred

Multilingual, with the ability to speak two or more languages

Knowledgeable in Far East cuisine, cultural etiquette, and Continental dining standards preferred

THE PERKS & BENEFITS:

Wellness incentive programs to help you stay healthy physically and mentally

Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more

Free meals in our employee dining room

Free parking on and off shift

Health & Income Protection benefits (for eligible employees)

Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=14913

Are you ready to JOIN THE SHOW ? Apply today!