Cardiac Account Specialist (CAS), Rare Disease - Minneapolis S, MN

ROLE SUMMARY

Everything we do, every day, is in line with an unwavering commitment to the quality and the delivery of safe and effective products to patients. Our science and risk-based compliant quality culture is innovative and customer oriented. Whether you are involved in manufacturing, testing, or compliance, your contribution will directly impact patients.

All over the world, Pfizer colleagues work together to positively impact health for everyone, everywhere. Our colleagues can grow and develop a career that offers both individual and company success; be part of an ownership culture that values diversity and where all colleagues are energized and engaged; and can impact the health and lives of millions of people. Pfizer, a global leader in the biopharmaceutical industry, is continuously seeking top talent who are inspired by our purpose to innovate to bring therapies to patients that significantly improve their lives.

The Rare Disease, Senior Health & Science Specialist (SHSS) - Rare Cardiac, will target health care providers (HCPs), spanning multiple disciplines (e.g, Cardiologists, Nuclear Medicine Specialists, Advanced Practice Providers, other as appropriate), across IDN/Health Systems, group practice accounts, other. In this role, this individual will be responsible for the execution of sales strategy for Vyndamax per approved indications and ATTR-CM disease awareness with appropriate customer stakeholders. The role will report into the Area Business Manager (ABM).

The Senior Health & Science Specialist (SHSS) will demonstrate strong business acumen and an expert understanding of the complexities associated with their local healthcare ecosystem. The incumbent will utilize this knowledge to develop in-depth sales business plans; and in collaboration with other customer facing colleagues, the individual will then execute upon those plans to achieve or exceed target sales and account goals. To accomplish these goals, the individual will effectively utilize approved marketing resources to educate customers, build meaningful relationships, and drive performance.

The Senior Health & Science Specialist must strictly abide by all company policies and applicable government regulations.

ROLE RESPONSIBILITIES

Account Planning

Prioritize customers opportunities and projects to maximize impact; leveraging all available data sets and stakeholder input to inform optimal decision making.

Develop territory business objectives (business plans) and define key performance metrics that are aligned to brand objectives thus meeting/exceeding goals

Maintain active customer profiles, plans and data sets via company planning resources

Continually evaluate and refine call planning to optimize schedule based on unique local territory factors such as access, geographic span, collaborative commitments, and customer alerts

Hybrid Execution / Advanced Selling Skills

Utilize advanced selling skills and approaches (e.g., Customer Focused Selling Approach (CFSA), Strategic Account Selling (SAS), etc to achieve sales target goals.

Understands complex selling environment within each local market

Utilize approved brand messaging via CSFA to align with customer priorities; tailor messaging based on segment and/or individual customer needs

Appropriately adapts messaging in complex selling environment that includes specialists and comprehensive care teams

Partners with customers to connect Pfizer resources and services to better meet the needs of their patients.

Grow and maintain relationships with key stakeholders and decision makers

Build an in-depth understanding of local market factors and customer landscape

Possess an in-depth expertise in the ATTR-CM disease area, the diagnostic procedures related to ATTR-CM and related diseases, and the Vyndamax clinical profile (as appropriate)

Educate customers on the ATTR-CM disease in order to raise disease awareness

Educate customers on the diagnostic procedures (through approved messaging/resources) related to ATTR-CM to support patient identification and treatment

Demonstrate brand value proposition as a solution to customer and patient needs (per indications)

Implement approved marketing educational programs across customer segments and present approved materials to deliver value added messaging in a compelling and compliant manner where applicable/appropriate.

Demonstrate change agility in the ever-changing marketplace/landscape; effectively cope with change and decide to act without having all the details.

Coordination

Coordinate with other customer facing teams to elevate the customer experience through a BM 3.3 mindset.

Coordinate with other Subject Matter Experts (SME’s) where, when, & how appropriate to accelerate our internal approach to meet our customers needs.

Coordination with the Rare Disease ROC (Cross Functional Account Team) Members where appropriate/compliant (i.e. Key Account Managers).

Demonstrates Business Acumen

Proactively gathers insights from customers and understands the impact of changing market dynamics. Connects insights gathered from different customers to anticipate business opportunities / threats across local markets.

Demonstrate an in-depth understanding of all available market/customer data by utilizing available reports and applying insights in local planning

Act decisively by prioritizing resource utilization to meet customer needs

Provide key HQ colleagues, including Brand Marketing, Planning & Innovation, and Payer and Channel Access (PCA) teams, with key local and customer specific insights that they can then utilize in crafting new market specific materials.

Professional Development

Pursue individual learning opportunities and look for ways to build, challenge, and add value in current assignments

Understand and manage own interpersonal strengths and limitations and recognizes how others are responding to their behaviors.

Be coachable and committed to elevating individual capabilities

Culture & Values

Coordinate and collaborate with colleagues (local and HQ – where appropriate via ‘Ways of Working’) to deliver appropriate resources to local customers.

Emulates best practices and shares customer insights, contributing valuable perspective to colleagues across the Area.

Proactively engage leadership to drive innovation and new approaches that help exceed business objectives.

Facilitates open and honest conversations with peers and leaders and provides candid, actionable, and solutions focused feedback

Ensure effective and compliant utilization of promotional materials.

Ensure successful, compliant selling activities of in-line products

Complies with all Corporate Policies and Procedures, while conducting all job-related activities with integrity and adherence to Pfizer's high standards of business conduct.

BASIC QUALIFICATIONS

Minimum of 5-10 years of previous pharmaceutical, biotech, or medical device sales experience

Bachelor's Degree required

Demonstrated ability to formulate, develop, write, communicate, and monitor the execution of Territory business plans

Demonstrated history of strong teamwork / collaboration

Strong analytical skills are required with a demonstrated history of applying market / customer insights to inform sales planning and execution; demonstrated track record of assessing customer (Account and/or HCP) needs and bringing relevant and appropriate tools / resources to drive performance

Consistently follows and supports company policies

Valid US driver’s license and driving record in compliance with company standards. Any DUI/DWI or other impaired driving citation within the past 7 years will disqualify you from being hired.

PREFERRED QUALIFICATIONS

Rare Disease and/or Specialty Cardiovascular experience and expertise strongly preferred

Product launch experience preferred

Hospital Sales experience preferred

Experience calling