Case Manager

Job Summary

The Mental Health Association of Monmouth County seeks a full-time Case Manager for its Community Support Services (CSS) program. The Case Manager provides direct, person-centered case management and rehabilitative support to adults with serious mental illness, helping individuals strengthen daily living skills, access essential services, and achieve greater independence and stability within the community.

The Community Support Services Case Manager reports to the Community Support Services Director.

What You Will Do

Provide overall case management, including service coordination, monitoring progress, and ongoing engagement for assigned caseload.

Develop, implement, monitor, and update individualized rehabilitation plans.

Deliver therapeutic rehabilitative skill development and services based on individual needs.

Assess clinical status, review consumer charts, identify clinical crises, and provide crisis intervention.

Assist individuals in developing independent living skills through modeling, coaching, and community-based instruction to maximize self-sufficiency.

Coordinate community-based services, connect individuals with formal and informal resources, and educate on mental illness, functional impairments, and substance use.

Create individualized crisis plans utilizing 24-hour community resources.

Maintain timely, accurate documentation.

Visit referred individuals in state psychiatric hospitals and attend treatment team meetings.

Attend peer supervision and other meetings when requested.

Required Qualifications & Skills

Two years of related work experience.

Excellent verbal and written communication.

Valid driver’s license.

Education

Bachelor’s degree with a major in mental health, health or other human services discipline.

Benefits

Medical, dental, and vision insurance offered, with prescription drug coverage.

Paid time off, including 14 vacation days, 9 sick days, 3 personal days, and holidays.

401(k) plan.

Life insurance coverage.

Additional Information

This full-time position is primarily field based with services delivered in the community. Travel required.

Work schedule is Monday through Friday, 9:00am – 5:00pm.

The Mental Health Association of Monmouth County is an Equal Opportunity Employer and provides equal employment opportunities to all applicants and employees without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, or sex.

About Community Support Services

Community Support Services empowers adults with severe and persistent mental health conditions to overcome social and systemic barriers and integrate meaningfully into their communities. Through personalized rehabilitation plans and a wellness-based approach, the program focuses on developing life skills, maintaining stable housing, accessing resources, and fostering independence.

About Mental Health Association of Monmouth County

Established in 1950, the Mental Health Association of Monmouth County has been at the forefront of building a meaningful, community-based system of mental health care focused on eliminating social barriers and reducing stigma and discrimination. Through more than 15 free programs and services, we create healthy communities for the future.

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