Case Manager

Case Manager – Youth Behavioral Health

• Location: Bartlett, TN (Bartlett Primary Assessment Center)
• Job Type: Full-Time
• Pay: $44,000 - $46,500 per year, based on experience

About Youth Opportunity & Bartlett Primary Assessment Center

Youth Opportunity is a nationally recognized leader in residential and behavioral health treatment for at‑risk youth. Bartlett Primary Assessment Center in Bartlett, Tennessee is a short‑term, trauma‑informed assessment facility serving youth in need of stabilization and behavioral evaluation.

Youth typically remain in care for approximately 30 days , during which they receive structured intake, education, multidisciplinary assessment, and life skills programming. Small group settings support emotional safety, initial stabilization, and planning for an appropriate subsequent placement.

Position Summary – Case Manager Job in Bartlett, TN

We are hiring a Case Manager to coordinate assessment services, documentation, communication, and transition planning at Bartlett Primary Assessment Center. Working under the clinical supervision of a licensed mental health professional, you will serve as an important liaison among youth, families, the Tennessee Department of Children’s Services, the treatment team, and other community partners.

This position is ideal for a compassionate and organized human services professional who wants to help youth successfully navigate a critical period of assessment and transition.

Case Manager Job Benefits

Medical, dental, and vision insurance

401(k) with up to 4% employer match with Immediate Vesting

Paid time off and holidays – Earn four hours of PTO every pay period

Free RX delivery on most medications

Tuition reimbursement and professional development

Robust Employee Assistance Program

Supportive, mission-driven work environment

Why Join Youth Opportunity?

Make a meaningful difference during a critical period in a young person’s life

Collaborate with clinical professionals, families, and child welfare partners

Help develop individualized recommendations that support successful placements

Build valuable experience in behavioral health, assessment, and case management

Develop your skills through training, mentorship, and advancement opportunities

Case Manager Responsibilities

Provide case management services and maintain ongoing communication with youth, families, agency representatives, and members of the treatment team

Coordinate or arrange required mental health and substance use screenings and assessments

Complete performance summaries, treatment plan reviews, transition plans, aftercare plans, and discharge summaries

Maintain accurate, timely, and objective case records according to organizational and contractual requirements

Serve as a liaison among the program, the Tennessee Department of Children’s Services, outside agencies, and each youth’s family

Prepare youth and families for program visits, family conferences, transition planning, and aftercare responsibilities

Connect youth and family members with appropriate community resources

Assist with post-release and follow-up data collection as required by policy, Medicaid guidelines, and contractual obligations

Participate in treatment team meetings and communicate each youth’s progress, needs, and placement recommendations

Collaborate with leadership on performance-improvement activities

Conduct periodic case-record reviews to support compliance with Youth Opportunity policies and agency requirements

Other Duties Include

Maintain a high standard of role-model behavior for youth

Participate in required training and professional development activities

Report any acts, incidents, or conditions reflecting the possibility of inappropriate youth-to-youth or staff-to-youth relationships

Report any use of physical force and all unusual incidents according to established guidelines

Perform other duties as assigned or needed

Required Qualifications

Bachelor’s degree from an accredited college or university in counseling, social work, psychology, rehabilitation, special education, or a related human services field

Advanced verbal and written communication skills

Strong organizational, analytical, documentation, and time-management skills

Understanding of group leadership, group dynamics, and experiential education

Ability to work independently while collaborating effectively with youth, families, clinical professionals, and outside agencies

Ability to pass required background checks and pre-employment screenings

Preferred Experience

Two or more years of experience working with children or adolescents with serious emotional, behavioral, or substance use needs

Candidates with a master’s degree in an appropriate field may be considered without two years of professional experience

Experience working in a Medicaid provider environment

Experience with the Department of Children’s Services, juvenile justice agencies, residential programs, assessment centers, or other child welfare settings

Experience with case-record management and group-work techniques

Other Requirements

Physical Demands: Must be in good physical health and emotionally stable. Must be able to move throughout the property, participate in youth activities, and transport youth or staff when required. Must be able to meet applicable health requirements and successfully complete the PAR physical techniques evaluation and written certification examination.

Other: Must maintain an appropriate and valid state driver’s license. Must meet all applicable state criminal background check and pre-employment screening requirements.

How to Apply

Click “Apply Now” through Indeed to submit your application. You can also visit www.youthopportunity.com/yourfuture to learn more about our mission and career opportunities.

Youth Opportunity is an Equal Opportunity Employer.