Case Worker - SHAP (Temp June 2027)

Case Worker - SHAP

The SHAP project is designed to increase the supply of high-quality accommodation with intensive, person-centred support, addressing gaps in homelessness pathway provision for single people with histories of entrenched rough sleeping in Sheffield.

SHAP is targeted at individuals with the longest histories of rough sleeping and/or the most complex needs. The project aims to support service users to recover from rough sleeping and associated trauma, sustain their accommodation and address barriers relating to mental health, substance use, physical health inequalities, and social and economic wellbeing.

The post holder will be required to respond effectively to changing demands and individual support needs, adopting flexible, creative and psychologically and trauma-informed approaches to achieve sustainable, long-term positive outcomes for this cohort. They will work collaboratively with service users, colleagues and partner agencies to promote independence, tenancy sustainment and successful progression away from homelessness.

Responsibilities Include:

Undertake an effective, flexible and intensive outreach approach to engage with service users accessing SHAP and support them to move into suitable accommodation.

Provide intensive housing management support to ensure service users maintain their tenancy, manage rent payments and develop and maintain financial stability.

Develop focused, bespoke and creative interventions that meet individual service users’ support needs and the objectives of the project.

Promote and safeguard the welfare of vulnerable adults, working collaboratively with partner agencies as part of a multi-disciplinary approach to support.

Develop individual support and risk management plans that identify and address risks, ensuring these are in place, regularly reviewed and updated as required.

Work in a psychologically and trauma-informed way to support service users, alongside partner agencies, to increase independence and address barriers that may have contributed to homelessness.

Conduct regular keywork sessions and ensure all casework records are accurate, comprehensive and kept up to date.

Participate in and facilitate group work, peer support sessions and activities for service users.

Requirements:

A valid UK driving license and access to own vehicle - business insurance will be required for roles involving travel to work.

Able to be comfortable lone working and have strong communication skills.

Understanding of child removal, trauma and adverse childhood experiences.

An individual who embraces challenges enthusiastically.

An understand of the principles of Psychologically Informed Environments and Trauma Informed Practice

Working in a social care or similar role for 2+ years

Experience of writing reports, recording case notes and completing risk assessments and support plans.

There are many great reasons to join our team!

28 days annual leave (plus Bank Holidays), increasing up to 33 days after 5 years of continuous employment. This is pro rata for part time / fixed term employment.

Westfield Health.