Caseworker

Description

SUMMARY

The Caseworker interviews and aids individuals and families requiring assistance of a social service agency. The Caseworker works with the participants in creating case plans to help them reach self-sufficiency. The Caseworker assists the participants in following the case plan and revises the plan when necessary.

ESSENTIAL DUTIES & RESPONSIBILITIES

The essential functions include, but are not limited to the following:

• •Interview participants to determine eligibility to receive cash assistance and supportive services from the CTTP program.
• •Identify barriers to self sufficiency and provide family with tools to remove those barriers.
• •Meet with participant each month to receive Monthly Eligibility Report. Enter current information into the TAS system monthly.
• •Review participant work log each month to ensure participant is meeting work hours.
• •Refer participants to community resources and other organizations.
• •Compile records and prepare reports.
• •Enter participant case plan and information into TAS computer system.
• •Implement participant case plan.
• •Secure supplementary information, such as employment, medical records, and/or school reports.
• •Provide home visits when necessary.
• •Attend court appearances as needed to assist participants.
• •Make child abuse reports when necessary.
• •Work with participants and agencies relative to domestic violence cases.
• •Transport participants when necessary.
• •Perform janitorial duties to keep the office clean and safe.
• •Set up confidential filing system.
• •Perform other duties as needed.

Requirements

KNOWLEDGE & SKILL REQUIREMENTS

• •High School Diploma Equivalency and six months related experience and/or training certificate from college or technical school or equivalent combination of education and experience.
• •Current California driver’s license.
• •Knowledge of database software, word processing software and contact management systems.
• •Ability to identify and resolve problems in a friendly manner and develop alternative solutions.
• •Ability to work well in group problem solving situations and use reason when dealing with emotional topics.
• •Ability to respond promptly to participant needs and requests for service and assistance.
• •Ability to meet deadlines and commitments.
• •Ability to maintain confidentiality at all times.
• •Ability to exhibit sound and accurate judgment.
• •Ability to react well under pressure.
• •Ability to prioritize and plan work activities, using time efficiently, and demonstrating accuracy and thoroughness.
• •Ability to approach others in a tactful manner.
• •Ability to follow instructions, respond to management direction, take responsibility for own actions, and complete tasks on time or notify appropriate person with an alternate plan.

WORKING CONDITIONS

• •Requires working indoors in environmentally controlled conditions.
• •Requires sitting 6-8 hours per day.
• •Requires occasional driving to participants’ homes for site visits.
• •Requires contact with others (face-to-face, by telephone, via e-mail, or through correspondence).
• •Requires making decisions that affect other people, their financial resources, and/or the image and reputation of the organization.
• •Requires attention to detail and intense concentration.
• •Requires work with others in a group or team.
• •Requires meeting strict deadlines.

OTHER

• •Experience working with Tribal People helpful.
• •Work hours may vary.
• •CTTP conducts a pre-employment criminal background check and drug test, and random or for-cause drug testing thereafter.
• •CTTP complies with the Indian Preference Act.