Casual Front of House Team Member - Level1

Be part of our journey...

Location: St Marys Stadium

Hours: Monday - Sunday Flexible

Contract Type: Casual

Criminal Record Check: DBS Enhanced with Childs Barred

What is the role?

We are looking for an Entertainment Front of House team to provide a warm and welcoming service to all visitors of our new 7-day indoor leisure entertainment venue!

What will you be doing?

You will be providing excellent customer service and ensuring daily activities run smoothly and efficiently, resulting in an enjoyable experience for all.

Duties will include:

• •Providing amazing service
• •Checking in guests and introducing the gameplay
• •Accurately taking payments
• •Preparing the floor and bar area for service
• •Serving food and drinks to our guests
• •Preparing cocktails and drinks
• •Climbing and high ropes assistance

Is this you?

You are upbeat and enthusiastic with a friendly but professional manner. You have the ability to communicate effectively with a variety of demographics and are happy to get stuck in to all tasks, from maintaining a clean and presentable venue to assisting children in exciting activities.

Essential Skills/Experience:

Experience in a similar role or a customer-facing environment

Excellent Interpersonal and communication skills

Ability to work well under pressure in a fast-paced environment

Flexible with working hours, including evenings, weekends and holidays

How this benefits you…

If you are successful, you can look forward to a healthy benefits package;

A competitive hourly rate.

Opportunity to work for a successful Professional Football Club.

Working in an environment with strong core values.

Learning and development opportunities.

Working with like-minded individuals.

How can I apply?

Very easy. Just click on the apply button, enter your details and answer a quick pre-screening questionnaire, then attach your CV.

Closing date for applications is 19 October 2026.

*We reserve the right to close this vacancy early, if a high volume of applicants are received.*

We are committed to safeguarding and promoting the welfare of children, young people and adults at risk and we expect everyone to share this commitment. You will be required to adhere to all relevant policies and uphold the Club’s commitment to safeguarding children, young people and adults at risk and to ensure that Southampton Football Club is free from discrimination and harassment.

The post holder will demonstrate a strong commitment to equality, diversity, and inclusion, supporting the organisation’s strategic aims to remove barriers and address inequality. You will play an active role in promoting an inclusive, discrimination-free environment that ensures fair access to opportunities and resources. This includes fostering a culture of dignity, respect, and belonging where everyone is empowered to contribute, perform, and reach their full potential.