Catering Server

Description

The Catering Specialist plays a key role in delivering exceptional catering experiences by supporting sales coordination, client relationships, and event execution. This position works closely with clients and internal teams to ensure every catering order is accurate, well-coordinated, and executed to the highest standards. The role blends customer service, organization, and operational support to create seamless and memorable events.

Key Responsibilities

Sales Coordination & Order Support

Work closely with the sales team to understand client needs, budgets, and preferences

Assist with menu planning, event logistics, and customized catering solutions

Support the coordination and accuracy of catering orders and event details

Ensure all orders meet company standards, timelines, and operational requirements

Client Relationship Management

Build and maintain strong relationships with catering clients

Respond to client inquiries promptly and professionally

Provide a high level of customer service to encourage repeat business and referrals

Event Coordination & Execution

Coordinate event logistics including delivery timing, setup, and service details

Communicate clearly with culinary, operations, and delivery teams

Support event execution to ensure quality, accuracy, and client satisfaction

Address and resolve any issues or last-minute changes with professionalism and urgency

Food Safety & Quality Control

Maintain high standards of food safety, sanitation, and hygiene

Ensure proper food handling, presentation, and service quality

Support adherence to all health and safety guidelines

Marketing & Business Support

Assist in promoting catering services through social media, marketing materials, and community engagement

Support outreach efforts to attract new catering clients

Post-Event Follow-Up

Assist with gathering client feedback following events

Identify opportunities for improvement and enhanced service

Support efforts to drive repeat business and long-term client relationships

What Success Looks Like

Smooth, well-coordinated catering events

High client satisfaction and positive feedback

Strong communication across teams

Consistent adherence to food safety and quality standards

Contribution to repeat business and client retention

Why Join Us

Team-oriented, people-first culture

Opportunity to grow within a growing catering organization

Hands-on role supporting memorable events and experiences

A position that blends hospitality, coordination, and service excellence

Equal Opportunity Employer

We are an equal opportunity employer and consider all qualified applicants without regard to protected status. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Requirements

Qualifications & Skills

Previous experience in catering, hospitality, or event coordination preferred

Strong customer service and communication skills

Excellent organizational and time management abilities

Ability to manage multiple tasks and events in a fast-paced environment

Problem-solving skills with the ability to stay calm under pressure

Knowledge of food safety standards and best practices preferred

Flexible schedule, including evenings and weekends as needed

Passion for hospitality and creating positive guest experiences

Physical Requirements

Prolonged periods of standing, walking, and moving during event setup and execution

Ability to lift and carry items up to 25 pounds (food trays, supplies, equipment)

Ability to work in a kitchen and event environment with varying temperatures

Ability to operate standard kitchen and office equipment