CBS Program Manager

The role:

This position requires a leader with a broad cross-functional background and experience in Global Business Services (CBS) and Continuous Improvement and Project Management.

A results-oriented leadership style with the ability to make an immediate and lasting organizational impact.

Supporting Head of PMO for driving overarching strategic direction, specifically in coaching and leadership on the CBS continuous improvement (CI) and Project Management effors throughout all of the CBS’s operational functions. This covers all CBS Locations and Functions and can apply to BU's based on need.

Possess excellent stakeholder management skills as well as dealing with ambiguity.

Work proactively to support Head of PMO in driving maturity of the newly-reated organization and supporting performance improvements for CBS.

Key Responsibilities:

• •Align projects with overall CBS strategy – establishing criteria for evaluation, prioritization and selection of projects.
• •Manage interdependencies and coordination across projects to ensure that information relating to project deliverables, risks and issues are effectively communicated between stakeholders and that key performance indicators are monitored and evaluated
• •Runs an extensive program of change within a business and ensures the program aligns with the company’s overall business objectives.
• •Demonstrates ability to manage several teams with several projects running simultaneously, all under the umbrella of a goal to achieve the company’s mission.
• •Interview users and Business stakeholders to gather and document business requirements and produce business specifications for new initiatives
• •Implements operational plans (short term
• •Works to achieve operational targets with a significant impact on departmental results.
• •May be required to influence parties within and outside of the job function at an operational level regarding policies, practices and procedures.
• •Problems and issues faced are difficult. Problems are typically solved through drawing from prior experience, analysis of issues and guidance from more senior colleagues.
• •Scope of work and responsibility may also focus on strategic alignment, demonstrating understanding of business needs related to projects and making on-going decisions based on what’s best for Convatec, even if that means challenging senior stakeholders on critical success factors.
• •Responsible for delegating work and the review of others' work product.

• •Ability to showcase data to align stakeholders. Ability to determine the best tools or approaches for the ocasion.
• •Explains policies, practices and procedures of the job area to internal and external parties. May work to justify and gain cooperation of other parties on practices, policies and procedures. Requires ability to influence others outside of own job area on policies, practices and procedures.
• •Collaborate with other parts of CBS to establish synergies between projects, priorities, support areas, change, improvements and ensure consistency and standardization of best practices.
• •Ensure that the project portfolio remains in tune with changing business objectives and strategy.
• •Highlight and track key risks to the successful delivery of projects within the program.
• •Identify lessons learnt and work with Head of PMO, Portfolio Lead and Automation and CI Lead to refine PMO processes.
• •Act as coach/mentor.
• •Create and maintain comprehensive documentation for the program.
• •Act as a communication channel between the business and Project Managers to translate requirements into specifications for project implementation
• •Shares “best practices” throughout the Company and monitors initiatives for new improvement opportunities
• •Foster collaborative and mutually supportive relationships with project leaders and senior stakeholders, assess cross-functional project teams.
• •Support CI Team and Head of PMO to maintain foundation of CI and Project Management tools, templates documentation. Develop infrastructure tools and supporting materials, including training to support CBS PMO in building competence and capability within the team and across CBS.
• •Conduct workshops and other training programs that foster the cross functional deployment of programs.
• •Must demonstrate a proven ability to simplify strategy into simple actions, make decisions effectively, and create focus.
• •Experience delivering business results and building competency in lean methods and problem solving/analytical methods
• •Work with a broad range of management levels ranging from individual contributors to leadership teams
• •Responsible for making moderate improvements to processes, systems or products to enhance performance of the job area.
• Enhance department and organization reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments

Skills & Experience:

• •Good understanding of the organization’s vision, mission and strategy
• •Ability to distil situations, and come up with options that need to be aligned with uper management for direction
• •Understanding of project and programme management, including ability to assess project health based on high-level reporting documents
• •Leadership skills, including communication, presentation, dealing with ambiguity, drive for results, ability to influence others and team building
• •Broad understanding of the business, including markets, customer base, partners, and applicable regulations
• •Proven problem-solving and negotiation capabilities along with a process-focused perspective are essential.
• •Demonstrate influence skills to drive progress beyond his or her departmental authority.
• •Must demonstrate a proven ability to simplify strategy into simple actions, make decisions effectively, and create focus
• •Demonstrated ability to drive projects and requests to completion through other people without having direct supervisory responsibility
• •Proven problem-solving capabilities along with a process-focused perspective
• •Must have the ability to inspire others to action
• •Able to interact with senior executives
• •Good analytic skills, with understanding of the basic concepts and techniques for the project valuation and risk assessment

Qualifications/Education:

Bachelor’s degree from an accredited college or university with a preference for a bachelor degree in a technical engineering discipline.

A minimum of 5 years of progressive experience implementing multiple projects; an advanced practicioner and enabler

• •Demonstrate in-depth knowledge of relevant tools and applied methodologies.
• •Demonstrated experience of Complex Project Management with knowledge and experience in CBS operations
• •PMP/PRINCE II or equivalent certification a plus
• •Ability to organize, plan, execute and report independently with clear communication. Team player with ability to multi-task and manage multiple projects and/or cross-functional teams.
• •Strong communication and presentation skills are essential
• •Requires well-developed knowledge of job area and early-management and leadership knowledge to lead teams through application of job knowledge.

Statistical knowledge is a plus

Experience in managing improvement initiatives (e.g. Six Sigma, LEAN)

Experience in Scrum methodology is an advantage

Knowledge of Technology: MS Office, SAP is an advantage

Must have strong communication and presentation skills

Must have a team-player mindset.

Principal Contacts

All levels Convatec’s Global Business Services Functions including Finance, HR and IT

Travel Requirements

Position may involve travel up to 20% of the time an can be within Europe and International. Most trips will include overnight travel.

Language Skills Required

• •Speaking: Yes English*
• •Writing/Reading: Yes English*

*additional languages are a plus.

Working Conditions

Hybrid Working, 1 day per week in the office ( Friday )

Special Factors

Role