CCS Skills Development and Enhancement Coach

CCS Skills Development and Enhancement Coach

JOB PURPOSE

• The CCS program is a voluntary, community-based program that works to help clients with
• mental health and/or substance use concerns find stability. As a CCS Skills Development &
• Enhancement Coach (SDE Coach), you aren’t just a provider, you are a facilitator of recovery.
• You will work one-on-one with clients to manage their mental health and/or substance use
• concerns while helping them navigate the essentials of life—health, housing, education, and
• meaningful work. Your goal is to empower clients to achieve their highest level of independence
• and successfully participate in their community.

• The SDE Coach is an integral member of the client’s identified treatment team that has the goal
• to maximize independence, stabilize symptoms, and help individuals work and participate in
• their communities successfully.

JOB RESPONSIBILITIES

• •Familiarize self with the Comprehensive Community Services program regulations and
• follow specific guidelines as required for this position.

• •Provide regular, timely, and professional contact with clients to provide psychosocial services
• as identified in the client’s service plan. The work is diverse and adapts to the unique needs
• of every client. Primary focus areas include:

• •Individual Skill Development: Coaching clients on “soft skills” like problem-solving,
• conflict resolution, and self-regulation, as well as “hard skills” like personal care,
• financial management, transportation, household organization and
• accessing/connecting to community resources and services.

• •Employment Support: Providing hands-on assistance with job preparation such as
• hygiene, transportation, assessments and offering on-site feedback to help clients
• manage work related symptoms or crises.

• •Wellness & Psychoeducation: Empowering clients with information about their
• diagnosis and helping them build a natural support system of friends, family, and
• community resources.

• •Crisis Management: Identifying potential crises and utilizing appropriate
• interventions to ensure client safety and stability.

• •Collaborative Care: Participating in treatment team meetings and clinical
• supervision to ensure the client’s service plan is being met with the highest quality of
• care.

Other duties identified and assigned.

• QUALIFICATIONS
• Education/Experience:

Minimum Degree Requirement: Bachelors Degree in Human Services or Related Field.

• •Must be able to complete a minimum of 20 hours of Comprehensive Community
• Services (CCS) training.

Must be able to pass a criminal and caregiver background check.

• •Must have a valid driver’s license, insured vehicle, and good driving record as
• determined by company’s insurance carrier.

Skills:

• •Have an understanding of various motivational, educational, and cognitive-behavioral
• strategies to support clients in their recovery

• •Possess knowledgeable about crisis prevention, intervention, and resolution techniques
• and can apply that knowledge appropriately to individuals.

• •Utilize Motivational Interviewing skills as a primary collaborative conversational
• skill/tool to strengthen a client's own motivation for and commitment to change.

• •Regularly contribute to the development of and implementation of program policies,
• procedures, and quality assurance activities.

Strong communication skills, both verbal and written.

Advanced organizational skills with the ability to handle multiple assignments.

• WORK ENVIRONMENT
• This is a community-based role. The position will work in client homes and various community
• venues. Environments may include exposure to pets, cigarette smoke, and poor state of
• cleanliness. There is no “hand-on” care, heavy lifting, excessive standing, or bending.

• The SDE is expected to independently manage their own schedule to meet client needs. While
• hours are typically during the day, occasional weekends or holidays may be required.

• Must have the ability to drive a car and be comfortable transporting a client via a company
• vehicle.

• DIRECT REPORTS
• The are no direct reports for this position.