Centralized Governance & Control Specialist

Work Location:

Charlotte, North Carolina, United States of America

Hours:

40

Pay Details:

$91,000 - $145,600 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Governance & Control Job Description:

Department Overview: We are seeking a Professional Practices Specialist to support the effectiveness and ongoing enhancement of our Centralized Governance & Controls Testing organization. This individual contributor will provide program management support, strengthen governance processes, drive process improvements, and enhance reporting to support consistent execution and informed management decisions.

The role will partner with testing leaders, testing teams, and key stakeholders to translate program priorities into practical processes, clear reporting, and well-coordinated deliverables. Success requires strong organizational skills, analytical thinking, attention to detail, and the ability to influence outcomes without direct authority.

Key Responsibilities

Program Management and Execution Support

• •Support the planning, coordination, and execution of initiatives across the Business Line Testing organization.
• •Maintain integrated work plans, milestone trackers, deliverable inventories, and action logs to provide visibility into priorities, dependencies, and progress.
• •Coordinate stakeholder inputs, monitor commitments, and escalate risks or delays that could affect delivery.
• •Prepare meeting materials, facilitate working sessions, document decisions, and track actions through completion.
• •Support implementation of program changes through stakeholder communications, updated procedures, and execution tracking.

Governance and Professional Practices

• •Support the development, maintenance, and consistent application of testing program standards, procedures, templates, and governance routines.
• •Coordinate governance forums, including agenda development, materials preparation, decision documentation, and follow-up.
• •Maintain program documentation and governance records to support transparency, traceability, and readiness for management reviews.
• •Partner with testing teams to identify inconsistencies in practices and support practical solutions that improve alignment.
• •Coordinate responses to information requests and track related deliverables in partnership with accountable owners.

Process Improvement

• •Assess existing workflows to identify opportunities to simplify execution, reduce manual effort, and improve consistency.
• •Gather stakeholder feedback, document current-state processes, and recommend targeted improvements.
• •Translate improvement opportunities into actionable requirements, implementation plans, and measurable outcomes.
• •Partner with relevant teams to enhance tools, templates, workflows, and supporting documentation.
• •Monitor the adoption and effectiveness of implemented changes and recommend further refinements.

Reporting and Insights

• •Develop and enhance recurring management reports, dashboards, and governance materials.
• •Consolidate and validate reporting inputs, investigate discrepancies, and coordinate resolution with data owners.
• •Analyze program information to identify trends, execution challenges, and opportunities for management attention.
• •Improve reporting definitions, documentation, and production processes to strengthen accuracy, consistency, and timeliness.
• •Translate detailed information into clear summaries that communicate progress, risks, decisions needed, and next steps.

Stakeholder Partnership

• •Build effective working relationships with testing leaders, team members, and cross-functional partners.
• •Serve as a coordination point for assigned professional practices initiatives and deliverables.
• •Communicate expectations, timelines, and dependencies clearly, and follow through on commitments.
• •Balance enterprise or program-level consistency with the practical needs of testing teams.

Desired Qualifications

• •Experience in financial services, risk management, controls, testing, audit, governance, program management, or a related field.
• •Demonstrated ability to coordinate initiatives, manage multiple deliverables, and meet deadlines in a changing environment.
• •Experience developing procedures, governance materials, management reporting, or process improvements.
• •Strong analytical skills, including the ability to evaluate data, identify inconsistencies, and develop actionable insights.
• •Strong written and verbal communication skills, with the ability to present complex information clearly and concisely.
• •Demonstrated ability to work independently, exercise sound judgment, and influence stakeholders without direct authority.

Preferred Qualifications

• •Familiarity with control testing processes, testing methodologies, or testing program governance.
• •Experience supporting a professional practices, business management, or program office function.
• •Experience with dashboard development, data visualization, workflow tools, or reporting automation.
• •Experience translating business needs into process, reporting, or technology requirements.

What Success Looks Like

• •Program priorities and deliverables are organized, transparent, and completed on time.
• •Governance routines produce clear decisions, accountable owners, and timely follow-through.
• •Procedures and tools are practical, current, and consistently applied.
• •Process improvements reduce unnecessary effort and strengthen execution.
• •Reporting is accurate, timely, and focused on information leaders can use to make decisions.

Role Scope

This is an individual contributor position with no direct people-management responsibilities. The specialist will independently manage assigned deliverables and improvement initiatives while supporting testing leadership. Accountability for testing execution, testing conclusions, and program-level approvals remains with the designated testing and governance owners.

Job Description

This role manages a portfolio of governance and control activities for moderately complex or high-risk business or functional area and implements policies / processes and/or initiatives to meet governance and control guidelines. Acts as a technical lead on key control initiatives.

Depth & Scope:

• •Highly seasoned professional role requiring substantial business knowledge / expertise in a complex field and knowledge of broader related areas
• •Integrates knowledge of the enterprise sub-function’s or business line’s overarching strategy in developing solutions across multiple functions or operations
• •Ability to work collaboratively and build relationships across teams and functions
• •Interprets internal/external business challenges and the industry environment, recommends course of action and best practices to improve products, processes or services
• •Acts as a technical expert / lead integrating cross-function understanding within their own field of specialty; may manage team(s) of related specialists
• •Leads cross-functional teams or projects with significant resource requirements, risk and / or complexity
• •Independently manages end-to-end functional programs
• •Solves or may lead others to solve complex problems; leads efforts or partners with others to develop new solutions
• •Works autonomously as the lead and guides others within area of