Certified Medical Assistant

Description

Reporting/Department Head Practice Manager

*FLSA Status – Non-Exempt

*EEO Category – Service Worker

Our Mission: To improve lives by providing convenient, comprehensive, high-quality healthcare to every person in every community that we serve.

Our Vision: CCHN will maintain its position as the leading community health center in the state and become a model for all other healthcare organizations to follow.

MAJOR FUNCTION: To provide friendly, professional, and high-quality support to CompleteCare’s providers within a team-based, patient-centered medical home model of care.

ESSENTIAL RESPONSIBILITES:

• •Provide services to patients while ensuring a safe environment of care
• •Reduce risks of nosocomial infections in patients, employees, and visitors
• •Always embody friendly and courteous customer service with both patients and staff
• •Act as an active participant in the healthcare team – working together with all levels of staff to ensure the best care possible for patients
• •Work with team to meet specific healthcare performance improvement goals
• •Adhere to all applicable HIPAA guidelines as to ensure confidentiality of patient information
• •Problem-solve issues as they arise in a proactive and positive manner
• •Organize and prioritize tasks as assigned
• •Work with supervisor to plan departmental activities, evaluate data and make suggestions for improvement
• •Maintains clean and orderly workspace and efficiently utilizes supplies

OTHER JOB DUTIES:

• •Manages assigned provider’s schedule to ensure that we are optimizing access for our patients.
• •Communicates with provider about patients to be seen
• •Greets patients and escorts them to exam rooms
• •Identifies patients and confirms medical records
• •Schedule appointments as necessary
• •Registers patients and collects all information required
• •Prepares patients record for provider
• •Prepares patients for exam by collecting relevant medical history, information about visits, vital signs, and instructs patients on preparation for exam procedures
• •Assists provider during examination
• •Selects and completes all required forms for each medical screening
• •Guides patients through their visit
• •Administers vaccines and completes referrals as needed
• •Communicates status of the patient with other members of the healthcare team
• •Assures medical charts are returned
• •Properly disposes of soiled equipment and laundry and prepares regulated medical waste
• •Transports and retrieves instruments safely and prepares for sterilization
• •Keeps clinical area clean, orderly, and stocked with supplies
• •Opens and closes clinical area according to assignment
• •Assists Practice Manager, Head Nurse or Charge Nurse with other tasks and projects as required on an as-needed basis to meet the goals and objectives of the organization.
• •May require lifting/assisting patients
• •Position requires work with hazardous and bio-hazardous materials
• •Requires walking/standing for long periods of time
• •Additional job duties as assigned

CompleteCare offers full-time and part-time employees a variety of generous benefits, including but not limited to:

• •Comprehensive medical, dental, and vision insurance
• •Paid time off (vacation, sick leave, and holidays)
• •401(k) retirement plan with employer matching
• •Incentive program
• •Life and disability insurance
• •Continuing education and professional development opportunities
• •Flexible Spending Accounts (FSA)
• •Tuition reimbursement
• •Reimbursement for licensure and certifications
• •Reimbursement for CPR
• •Discounted services
• •Employee recognition programs
• •Health Reimbursement Arrangement (HRA) via Ameriflex (covers most out-of-pocket expenses)
• •Pension plan
• •Cancer insurance policies
• •Employee-paid life insurance — 2x annual salary, up to $150K (CCHN-paid benefit)
• •AAA membership (discounted rates)
• •BJ’s Wholesale Club membership (discounted rates)
• •Direct deposit
• •Childcare reimbursement program
• •Intersite travel reimbursement

The above job description is not to be construed as a complete listing of the assignments that may be given to any employee, nor are such assignments restricted to those precisely listed in the description.

EOE

Requirements

QUALIFICATIONS:

• •High School diploma or equivalent.
• •Graduate of an approved Medical Assistant program
• •1 – 2 years of experience in a healthcare setting
• •Experience with electronic medical records preferred
• •MA certification required within 6 months of employment
• •CPR certified
• •Excellent communication and problem-solving skills
• •Excellent interpersonal skills and the ability to work effectively with all members of the healthcare team.
• •Commitment to professional growth and development in a dynamic, forward-thinking organization
• •Demonstrated knowledge in the role of every medical emergency

The above job description is not to be construed as a complete listing of the assignments that may be given to any employee, nor are such assignments restricted to those precisely listed in the description.