Certified/Registered Medical Assistant

Description

Assist medical providers in providing a high level of quality patient care. Performs a variety of duties in accordance with federal, state and local regulations along with established priorities and procedures of the practice.

Job Tasks

• •Escort patients to exam rooms, interviews patients, measure vital signs, including weight, blood pressure, pulse, temperature, and document all information in patient’s chart.
• •Instructs patients about medications and special diets as instructed by the medical provider.
• •Explains treatment procedures to patients.
• •Prepares patients for examination.
• •Assists the physician during patient exams.
• •Collects and prepares laboratory specimens.
• •Performs basic laboratory tests.
• •Keep exam rooms stocked with adequate medical supplies, maintain instruments, prepare sterilization as required.
• •Prepares and administers medications as directed by the physician.
• •Performs blood collection following established procedures and utilizing universal precautions in accordance with OSHA standards.
• •Removes sutures and changes dressings.
• •Maintain all logs and required checks in accordance with assigned duties. (i.e. refrigerator temperatures, emergency medications, expired medications, oxygen, cold sterilization fluid change, etc.).
• •Process messages from patients and front office staff to providers.
• •Meets position requirements and performs essential functions.
• •Completes all mandatory training as required.
• •Performs other duties as assigned.

Quality and Customer Satisfaction

• •Demonstrates commitment to superior customer experiences with a service-oriented attitude.
• •Collaborates with others to coordinate care, resolve concerns, and address the needs of patients, family members, physicians and employees.
• •Considers patient and employee safety. Takes initiative to identify and eliminate risks.
• •Respects and considers patient rights to privacy and complies with all HIPAA guidelines for maintaining confidentiality.

Interpersonal Skills

• •Communicates professionally and appropriately at all times.
• •Builds strong working relationships with co-workers and other staff while recognizing individual talents and perspectives.
• •Identifies, analyzes and solves problems.

Accountability and Productivity

• •Accepts responsibility for decisions and actions.
• •Utilizes appropriate resources to effectively and successfully execute responsibilities.
• •Adheres to regulatory and company policies and procedures.

Requirements

Qualifications

• •Must have active RMA/CMA.
• •Must be CPR certified.
• •Experience in a pediatric medical practice preferred.
• •Working knowledge of computer applications; prior experience with electronic medical records preferred.
• •Ability to speak, read and write effectively.
• •Ability to work independently without direct supervision.
• •Ability to coordinate, analyze, observe, make decisions, and meet deadlines, in a detail-oriented manner.

Machines & Equipment Used

General office equipment such as telephone, copy machine, fax machine, scanner, personal computer.

Working Conditions

• •Indoor, temperature controlled, smoke free environment.
• •Exposure or potential exposure to blood and bodily fluids may be required.
• •May at times work under stressful situations.
• •Handicapped accessible.

Physical Requirements

• •Good visual acuity and ability to verbally communicate.
• •Ability to lift, lower, push, pull, and retrieve objects weighing a minimum of 25 pounds.

Direct Reports

None