Accra
CFSS Navigator
Minnetonka, MN
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hirly's read of this role
- Seniority
- Mid level
- Country
- US
- Work mode
- Remote-friendly
- First seen by hirly
- 6 Nov 2026
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the posting
Description
At Accra, our mission is to improve lives by providing individualized homecare services and support to people living at home.
We foster an environment where every employee is respected, celebrated, and encouraged to bring their whole self to work.
Why Work at Accra?
Accra offers a comprehensive benefits package designed to support your personal well-being, professional growth, and financial future:
- Work/Life Balance: Schedules designed to help you thrive.
- Generous PTO: Including an additional paid day dedicated to self-care and a separate paid day for community volunteering.
- Mental Health Support: Free wellbeing programs.
- Smart Financial Options: HSA & FSA plans to help you plan ahead.
- Secure Your Future: 401(k) retirement plan to invest in tomorrow.
- Comprehensive Benefits: Medical, dental, and vision coverage for full-time employees.
- Professional Development: Training and growth opportunities to advance your career.
About This Role:
The CFSS Navigator is responsible for CFSS Budget Model program support. The Navigator will manage several functions to fill CFSS Budget Model requirements for the program and other program support tasks including processing client paperwork and clearing Direct Support Staff.
Requirements
- 1-2 years call center or telephone scheduling experience
- 1-year experience in human services and/or experience providing direct care to persons with disabilities or persons age 65 and older; 2 year degree preferred but not required.
- Experience working with Waivered Services and/or PCA is a plus.
- Maintain excellent communication with families, counties, and state agencies.
- Advanced communication skills both written and oral.
- Ability to organize and prioritize.
- Ability to handle numerous tasks simultaneously while maintaining strong attention to detail.
- Maintain a high standard of professional courtesy, flexibility, confidentiality while working in a fast-paced office environment, independently and as a team member.
- Advanced skills in the use of office technology, including MS Office Suite with skills in Word, Excel, and Outlook.
Listed on hirly, a job board. hirly is not the employer: Accra is hiring for this role.
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