Channel Account Manager (Fluent in Danish) (Position Located in Utrecht, Netherlands)

KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15-years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense.

Please submit your resume in English.

• To learn more about our team and office culture in the Netherlands, visit the following links.
• Careers Page: https://www.knowbe4.com/careers/locations/utrecht
• Glassdoor: https://www.glassdoor.com/Location/KnowBe4-Utrecht-Location-EI_IE969384.0,7_IL.8,15_IC3045310.htm
• LinkedIn: https://www.linkedin.com/company/knowbe4/life/netherlands/

As a Channel Account Manager, you'll work with a variety of partners to manage, support and develop partners to drive increased deal registrations and Net New customers. You play an important role in ensuring partners have a positive experience with KnowBe4 and you provide excellent customer service. You're able to manage multiple partner accounts effectively and efficiently and leverage KnowBe4 marketing content to equip partners with demand generation tools and content that result in an increase in sales.

We want the partner to actively drive our joint solutions to market. This requires the right investments and focus on behalf of the partner, which is one of the tasks of the CAM/PAM.

Responsibilities:

Own and manage a large portfolio of established partners

Establish productive, professional relationships with key personnel in assigned partner accounts

Conduct initial onboarding and discovery with assigned partners

Send regular marketing and communications to partner sales reps

Develop joint marketing plans with premier and certified partners

Conduct strategic conversations and create business plans with key partners

Engage and guide partner sales and marketing teams on sales approach

Assess, validate and communicate partner needs on an ongoing basis

Perform brief product demos and partner portal walkthroughs to enable partners

Promote partners to attend partner portal walkthrough webinars

Assist partner adoption of KnowBe4 by adding reps to Partner Portal

Increase partner deal registrations through account mapping

Direct partners to utilize tools and content in the Partner Portal and increase partner generated leads

Close Net New business

Help maintain an accurate pipeline and forecasting

Meet assigned targets for sales requirements and objectives in assigned partner accounts

Support direct sales and customer success teams where needed to manage the overall partner relationship

Ensure partner compliance with partner agreements

Maintain accurate and thorough records in Salesforce.com for opportunities, calls, emails, notes, tasks, demos and other relevant info in compliance with policy and procedure

Minimum Qualifications:

Bachelor’s Degree a plus

Familiarity with standard concepts, practices and procedures within the IT Security Field a plus

Experience with Channel Sales preferred

Experience working and maintaining a CRM system

Being able to be the ambassador for the partner landscape with strong communication skills on a pre-sales level as well as internal stakeholders

Being able to do presentations at Partner events

Must be able to demonstrate sales aptitude working with Channel Partners

Effectively manage and thrive in high-volume sales environment

Ability to gain a quick understanding of the needs and pain points of Channel Partners

Strong time management and organization skills

Excellent verbal and written communications

Ability to leave an engaging message and sound interested

Must be comfortable working in a highly results oriented company

Fluent in Danish

Our Fantastic Benefits

We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4.com/careers/benefits .

Note: An applicant assessment and background check may be part of your hiring procedure.

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.

No recruitment agencies, please.