Chief of Staff

About the Role

Sapien is moving fast. The Chief of Staff exists to make sure the company moves with intention, not just speed. You'll sit directly with the founders, own the operational layer that keeps everything running, and drive the cross-functional work that doesn't fit neatly into any one function.

This is a high-trust, high-leverage role. You'll have visibility into everything and ownership of things that matter: strategic planning, investor relations, hiring, internal communications, and the GTM systems that drive revenue. If you've thrived in high-output environments and gravitate toward the work that others can't quite categorize -- this is for you.

• What You'll Own
• Founder & Leadership Leverage

Extend the capacity of the CEO and leadership team -- own their context, manage their priorities, and make sure the right decisions happen at the right time

Lead preparation for board meetings, investor updates, and key internal reviews

Manage high-priority cross-functional projects from framing to execution

GTM & Revenue Operations

Own the operational layer behind sales and CS: pipeline hygiene, CRM discipline, outbound coordination, and performance reporting

Build and maintain dashboards that give leadership real-time visibility into revenue, deployment health, and operational KPIs

Support customer-facing work where needed -- able to hold a conversation with a CFO and represent Sapien credibly

Strategy & Company Operations

Turn ambiguous priorities into structured plans with clear owners and timelines

Identify operational gaps across the business, design the fix, and leave behind a repeatable process

Support recruiting and team scaling as headcount grows

What We're Looking For

4-7 years in investment banking, PE, management consulting, or a senior operator role at a high-growth startup

Finance fluency -- comfortable with P&Ls, operating metrics, and corporate finance concepts

Proven builder of systems and processes, not just deliverables

Sharp written communicator -- crisp across exec briefs, investor updates, and internal memos

AI-native -- you use AI tools daily, pick up new systems fast, and actively look for leverage

High agency, low ego -- you figure out what needs to happen and go do it

How You Work

Ambiguity-shaping. You turn nebulous problems into a first pass and drive to resolution

Extreme ownership. If you say it, it gets done

Speed & hustle. Urgency without sacrificing quality

AI-native. Energized by applying AI to transform how businesses run