Chief Revenue Officer

Description

Kitchens for Good

POSITION TITLE: Chief Revenue Officer (CRO)

REPORTS TO: Chief Executive Officer

FLSA STATUS: Exempt

COMPENSATION: $165,000 – $185,000, plus eligibility for an annual performance-based bonus

LOCATION: San Diego, CA; on-site at KFG enterprise sites with local travel

Who we are:

Kitchens for Good (KFG) is a San Diego nonprofit, employment social enterprise whose mission is to drive economic mobility through food. KFG runs culinary career and food entrepreneur development programs that intertwine with a robust portfolio of earned-revenue businesses, including meal contracts, catering, retail, resale, and ecommerce. These enterprises annually generate $4.5M in revenue that sustains the organization and serve as real-world job training grounds and sales channels for motivated individuals who have historically lacked employment and business ownership opportunities.

Position Overview:

The Chief Revenue Officer is a member of Kitchens for Good’s Executive Leadership Team and is responsible for the financial performance and growth of KFG’s social enterprise portfolio. They will work in tandem with the CEO to create the strategy and benchmarks needed to grow revenue from $4.5M to $30M over the next ten years while providing hundreds of job seekers and early-stage food entrepreneurs with wealth-generating opportunities.

The CRO must be equally comfortable with strategy and execution: developing multi-year growth plans, reviewing P&Ls, negotiating major business opportunities, coaching enterprise leaders, improving operational systems, and ensuring that KFG’s businesses remain both commercially competitive and deeply aligned with the organization’s mission.

Applicants are highly encouraged to submit a cover letter describing their interest in Kitchens for Good and the Chief Revenue Officer role.

Enterprise Portfolio:

The CRO provides executive oversight of KFG’s portfolio of social enterprises, including:

Nutrition Services: High-volume, scratch-made meal production for government agencies, schools, nonprofits, and institutional partners

Shared Kitchens (in development): Commercial kitchen access, production infrastructure, and related services for food entrepreneurs and businesses

Market Café (in development): A public-facing food enterprise that provides training, employment, market access, and community connection

SHOP and E-commerce: Retail and online sales of donated kitchenware, locally made food products, and other mission-aligned merchandise

Culinary Experiences: Classes, corporate team building, and events

The portfolio will evolve, and the CRO is responsible for evaluating, developing, and launching new opportunities, as well as recommending the restructuring or discontinuation of others based on financial performance, mission impact, market opportunity, and organizational capacity.

Essential Functions & Responsibilities

Financial Performance and Enterprise Accountability:

Be accountable for the financial performance of KFG’s social enterprise portfolio

Establish and manage annual revenue, margin, and profitability targets

Analyze enterprise P&Ls, budgets, forecasts, cash requirements, pricing, cost structures, and performance trends

Practice open book management

Collaboratively develop and implement corrective plans when businesses fall below financial expectations

Identify opportunities to improve margins through pricing, procurement, labor management, capacity utilization, Lean process improvement, and economies of scale

Build a culture in which mission impact and financial discipline are viewed as mutually reinforcing

Revenue Growth and Business Development:

Oversee strategies to grow enterprise revenue to $30M over the next ten years

Build and steward relationships with prospective clients

Lead major contract negotiations, business partnerships, and high-value revenue opportunities

Establish disciplined sales pipelines, revenue forecasts, customer retention strategies, and business development processes

Evaluate new business opportunities using clear financial, operational, capacity, and mission criteria

Strengthen cross-selling, collaboration, and operating efficiencies across KFG’s enterprise portfolio

Represent KFG externally as a leader in employment social enterprise, workforce development, food systems, and inclusive economic growth

Mission Integration and Social Enterprise Impact:

Ensure KFG’s social enterprises effectively advance the organization’s mission to drive economic mobility through food

Integrate job seekers and entrepreneurs into KFG’s businesses in ways that support economic mobility and enterprise performance

Ensure all KFG enterprises provide paid on-the-job training for job seekers and market access for entrepreneurs

Develop clear expectations and systems for balancing commercial performance with KFG’s social impact goals

Identify new ways for KFG’s enterprises to expand economic opportunity for people who have historically faced barriers to employment and business ownership

Define and measure the social return generated by KFG’s enterprise portfolio

Leadership and Talent Development:

Provide leadership, coaching, and accountability to the directors and managers responsible for KFG’s social enterprises

Establish clear roles, decision rights, goals, and accountability

Develop the business and financial acumen of enterprise leaders

Establish succession plans and leadership pipelines for key enterprise positions

Steward a culture of unreasonable hospitality, ownership, accountability, innovation, collaboration, job seeker development, and continuous improvement

Ensure enterprise leaders have freedom within a framework: a high level of autonomy while operating within KFG-wide strategies, standards, and financial expectations

Executive Leadership and Organizational Management:

Engage as a proactive member of KFG’s Executive Leadership Team

Participate in organization-wide strategic planning, budgeting, risk management, and decision-making, as well as KFG events

Provide clear, concise reporting on enterprise performance, opportunities, risks, and corrective actions

Present enterprise strategy and performance information to KFG’s Board of Directors and committees as requested

Model KFG’s values and contribute to a culture of transparency, accountability, collaboration, and high performance

Identify ways to add more value to KFG

Requirements

Education & Work Experience:

Required:

Relevant combination of education, experience, and performance outcomes

10+ years of progressive leadership experience

Demonstrated record of driving sustained growth

Experience managing, leading, and inspiring large and diverse teams

Experience managing complex projects

Experience leading through change and uncertainty

Demonstrated record of driving innovation

Strong data literacy: collecting, analyzing, projecting outcomes, proactively identifying issues, and reporting results

Clear, persuasive communication with program participants, executives, boards, customers, and team members

Demonstrated experience using AI to drive efficiencies and maximize customer experience

Preferred:

Shared lived experiences

Spanish language proficiency

Nonprofit leadership experience

Lean Six Sigma and EOS proficiency

Applicants are highly encouraged to submit a cover letter describing their interest in Kitchens for Good and the Chief Revenue Officer role.

Competencies:

Business and financial acumen: Understands the drivers of revenue, margin, and cash, and uses data to make sound decisions.

Strategic thinking: Sets long-range direction for a portfolio while balancing near-term performance.

Mission-driven leadership: Treats social impact and financial discipline as mutually reinforcing goals.

Accountability and results: Sets clear expectations, tracks perfo