Children's Case Manager

Description

To provide case management, emotional support, advocacy, and coordination of services to children along with parenting support and education using a strengths-based, trauma informed approach.

Key Responsibilities:

· Assess each child referred to the program for needs, strengths, and identify level of need and provide appropriate case management services.

· Provide encouragement, and enrichment activities for children in ways that will enhance their life and improve their potential for healthy psychological adjustment.

· Provide crisis intervention to the parent and children and advocate for clients as needed.

· Provide individual and/or family group support weekly or bi-weekly to child and/or parent to develop Service Plan, safety plan, emotional support, and parent education.

· Attend agency-wide enrichment activities.

· Prepare and facilitate parenting classes.

· Complete outcome measurements to include parent and child input, child interviews, trauma checklists and other tools to provide guidance and direction for setting client goals.

· Collaborate and network with a broad base of stakeholders, including local schools, community-based organizations, child welfare agencies and physical and mental health providers to ensure appropriate services for children.

· Teach and/or assist in supervising the WINGS 40-hour domestic violence training and other classes that provide CEUs as required.

· Immediately report child abuse to Department of Children and Family Services as mandated by law and in accordance with agency procedures.

· Provide services in accordance with the Illinois Certified Domestic Violence Professionals code of ethics.

· Adhere to strict confidentiality in all assignments.

· Maintain accurate records including up-to-date client files and case notes and submit reports and program evaluations within established timelines.

· Perform additional responsibilities as assigned.

Requirements

· Bachelor’s Degree in social work, psychology, or related field, required.

· Required 1 year of direct human services experience working with children in diverse populations.

· 40-hour domestic violence training and CPR & First Aid training preferred.

· ICDVP credential preferred.

· Excellent working knowledge and skill with Microsoft Office Suite along with excellent verbal and written communication and documentation skills.

· Fluent in both English and Spanish; both written and spoken, preferred.

· Skilled in working with sensitive issues and commitment to respecting the confidential nature of the programs.

· Possess the ability to work efficiently and independently and be highly organized with attention to detail along with strong project management, interpersonal and problem-solving skills.

· Must be willing to work variable hours including evening, weekends, and holidays, serve as an on-call staff on a rotating basis with minimal notice and work at any of the locations within the WINGS Program.

· Must have reliable transportation.

· Ability to handle physical requirements to accomplish daily responsibilities, including but not limited to lifting up to 35 pounds using both hands/arms on a regular basis and extended periods of standing on occasion.

Full-time Benefits:

· 403b Retirement Plan

· 403b Employer Match

· Dental Insurance

· Medical Insurance

· Health Savings Account

· Paid Time Off

· Vision Insurance

· EAP