Circulation Lead

Summary of Responsibilities:

The Circulation Lead oversees operations at the HC Library when the Librarian is not on duty (evenings/weekends). This role is responsible for coordinating library services and performing a variety of technical, organizational, and public services tasks and will provide direct leadership support to Student Assistants. The primary goals for the Circulation Lead are to work with the Librarian and Student Success team to support the curriculum and enhance the educational experience for all students attending Highlands College. The Circulation Lead reports to the Librarian.

Specific Duties and Responsibilities:

Staff the circulation desk and provide library services in the following areas: maintenance and use of the College’s integrated library system (WMS); access and maintenance of physical collections and course reserves; access, organization and maintenance of the library space, equipment and furnishings.

Close the Library three nights per week, ensuring all procedures are completed and the space is secured and reset for the next day.

Provide leadership support to Student Assistants, assigning and overseeing tasks as needed, when the Librarian is not on duty (evenings/weekends).

Assist with Student Assistant staffing processes, including scheduling and training, in coordination with the Librarian.

Check books and materials in and out.

Respond to circulation-related questions, providing support as needed.

Assist with collection management and special projects as assigned.

Inspect the condition of returned materials, sorting them according to the Library of Congress classification system, and return them to shelves, files, or other designated storage areas upon check-in.

Assist patrons with access to physical collections and online resources, locating books and other publications for them when needed.

Support Technical Services functions, including acquisitions and basic cataloging.

Support Interlibrary Loan (ILL) program, including managing requests and processing materials.

Explain and enforce library policy.

Train patrons in the use of electronic resources.

Assist patrons using the copier, printer, and scanner.

Provide reference and research assistance to patrons, retrieving and explaining information from online and print resources as needed.

Refer complex reference questions to the Librarian.

Assist with collecting and reporting circulation and reference statistics.

Promote the use of library materials using various tools/techniques.

Assist with the evaluation and processing of donated resources.

Perform other duties as directed.

Available to work a flexible schedule, including evening and/or weekend hours.

Other Duties:

Foster a culture of academic excellence.

Affirm and uphold the Statement of Faith and the Core Values and DNA of the College, exemplifying all by word and lifestyle.

Support the educational purposes and objectives of the College.

Observe and enforce the rules and regulations of the College.

Participate in the social, cultural, and spiritual life of the College community.

Support the College prayerfully on a regular basis.

Promote the mission, values, and vision of Church of the Highlands.

Qualifications

Personal Characteristics:

Excellent communication, interpersonal, and organizational skills.

Strong service ethic.

Ability to perform tasks with accuracy, orderliness, and attention to details.

Highly focused, self-starter with elevated energy and positive outlook Genuine interest in supporting, coaching, and training others

Demonstrates the following attributes:

o Love God

o Love People

o Pursue Excellence

o Choose joy

Abilities & Skills:

Must exemplify a high level of customer service

Ability and willingness to lead student assistants

Proficiency in using online catalogs and other library systems/software

Education:

Associate’s degree or equivalent college credit required ; Bachelor’s degree preferred

Extent of Public Contact:

High

Physical Demands:

Moderate exposure to physical risk

Good physical condition is required

Work is normally performed in a typical interior/office work environment

Direct Reports:

This position is responsible for leading student assistants in the absence of the Librarian.