Client Executive - Banking Group (Global)

• Make an impact with NTT DATA
• Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Role Purpose

The Client Executive (CE) will have overall responsibility for developing and growing NTT DATA’s strategic relationship with Banking Group globally.

This is not primarily an infrastructure sales role. The CE is expected to engage Banking ’s senior business and technology leadership, understand the bank’s strategic priorities, and translate those priorities into high-value transformation opportunities for NTT DATA.

The role will place particular emphasis on:

Strategic and technology advisory

Data, Analytics & Artificial Intelligence

Generative AI and Agentic AI

Cloud and cloud-native transformation

Application and digital modernization

Automation and intelligent operations

Cybersecurity and resilience where relevant to transformation

Business and technology transformation

A separate Client Manager will support the account for core infrastructure solutions and services, allowing the CE to concentrate on executive engagement, strategic opportunities and higher-value solutions.

The CE should ultimately position NTT DATA not simply as an IT service provider to Banking , but as a strategic transformation partner.

Key Responsibilities

1. Own the Banking Group Relationship Globally

Act as the senior commercial leader for the Banking relationship across the Group and its major markets.

Develop trusted relationships with senior Banking executives across business and technology.

Build relationships beyond traditional IT procurement and infrastructure stakeholders.

Establish access to C-level and C-1 executives, including technology, digital, data, operations and relevant business leadership.

Understand Banking ’s strategic agenda, investment priorities and transformation roadmap.

Coordinate NTT DATA’s engagement with Banking across countries and business entities.

Maintain an integrated global account strategy and stakeholder map.

2. Create Strategic Demand

A critical measure of success is the CE’s ability to create opportunities before they become formal RFPs.

Identify business and technology challenges that NTT DATA can help solve.

Develop transformation propositions jointly with NTT DATA consulting and technology specialists.

Bring relevant global banking perspectives, benchmarks and innovation to Banking .

Facilitate executive workshops and strategic discussions.

Shape transformation programs at an early stage.

Build business cases and value propositions together with solution teams.

Convert strategic conversations into qualified opportunities and ultimately revenue.

The CE should actively move the relationship from responding to RFPs, to shaping opportunities, to co-creating transformation agendas.

3. Drive Data & AI Opportunities

Data and AI should be one of the CE’s principal growth areas. The CE should work with NTT DATA’s global Data & AI capabilities to identify opportunities such as:

Enterprise AI strategy and operating models

Generative AI and Agentic AI

Enterprise data platforms

Data modernization

AI-enabled customer experience

AI-enabled banking operations

Intelligent automation

Fraud and financial crime analytics

Risk and credit analytics

AI-enabled software engineering

AI governance, responsible AI and model governance

Enterprise knowledge and productivity solutions

The CE does not need to be the technical architect but must have sufficient understanding to engage credibly with senior banking executives and connect their business priorities to NTT DATA capabilities.

4. Develop Cloud & Modernization Opportunities

Identify and develop strategic opportunities around:

Cloud strategy and transformation

Hybrid and multi-cloud architecture

Cloud migration and modernization

Application modernization

Cloud-native development

Platform engineering

DevSecOps

FinOps

Cloud operating models

Resilience and regulatory requirements for financial services

The CE should be capable of positioning cloud as part of a broader business and technology transformation agenda, rather than simply infrastructure migration.

5. Lead Advisory-Led Engagement

Use NTT DATA’s consulting and advisory capabilities to open strategic conversations. Potential engagements may include:

Technology strategy

AI and Data strategy

Cloud strategy

Digital banking transformation

Enterprise architecture

Operating model transformation

Cost optimization

Technology modernization

Customer experience transformation

Banking operations transformation

The objective is to establish NTT DATA earlier in Banking ’s decision-making process and create downstream implementation and managed-service opportunities.

6. Orchestrate the Full NTT DATA Organization

The CE acts as the account orchestrator and should mobilize capabilities from across NTT DATA, including:

Consulting

Data & AI

Cloud

Applications

Digital

Cybersecurity

Infrastructure

Managed Services

Global Delivery

Industry and banking specialists

Strategic technology partners

The CE should know when to bring the right experts into the client conversation, rather than attempting to sell every solution personally.

7. Build a Multi-Year Account Growth Plan

Develop and execute a 3–5 year Banking account strategy covering:

Client strategic priorities

Executive stakeholder strategy

Competitive positioning

NTT DATA installed base

White-space opportunities

Data & AI opportunity roadmap

Cloud opportunity roadmap

Advisory-led opportunities

Major transformation pursuits

Infrastructure opportunities

Partner ecosystem strategy

Revenue and pipeline targets

Relationship development plan

The CE should establish a clear pathway for materially increasing NTT DATA’s share of wallet within Banking Group.

Candidate Profile

We are looking for an experienced enterprise technology sales leader who combines banking knowledge, executive presence and strong commercial instincts.

The ideal candidate will have:

Significant experience managing major banking or financial-services accounts.

A strong network within the banking industry, ideally including relationships within Banking or comparable regional/global banks.

Demonstrated success selling large, complex IT services and transformation programs.

Experience selling consulting or advisory-led engagements.

Strong understanding of Data & AI and emerging AI technologies.

Good understanding of enterprise Cloud transformation.

Experience navigating complex, multi-country organizations.

Strong executive communication and stakeholder-management skills.

Ability to orchestrate global solution, consulting and delivery teams.

Strong commercial and negotiation capabilities.

Track record of building significant pipeline and converting strategic opportunities into major deals.

What We Are Not Looking For