Client Partner

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

Position: Client Partner (Non Union)

Division: Sales

Manager: Catherine Manarolis

Location: Multiple Locations

At ISM, we partner with industry leaders to design, build, manage, and modernize mission‑critical technology environments. We combine deep technical expertise with a people‑first culture, ensuring our clients and our employees are set up for long‑term success. Backed by Kyndryl, ISM offers the scale, credibility, and resources of a global organization with the agility of a focused, client‑centric team.

As a Client Partner, you will own the commercial growth agenda within your assigned territory and accounts. You will be responsible for identifying new opportunities, expanding customer relationships, and driving revenue and profitability across ISM’s service portfolio. This role balances proactive business development with ongoing account engagement, positioning you as a trusted advisor to senior client stakeholders.

You will work closely with internal teams to shape solutions, navigate complex sales cycles, and ensure seamless execution from opportunity through delivery. This is an opportunity for a commercially accountable sales professional who thrives on building relationships, creating opportunity, and translating client needs into meaningful business outcomes.

This is a non‑union role and involves travel to customer sites as needed.

NOTE : the preferred work location for this position is Saskatchewan, Alberta, Manitoba or Ontario, and will be dependent upon the location of the successful candidate.

Responsibilities:

Drive business growth by identifying, developing, and converting new sales opportunities within new and existing clients

Build and maintain strong executive‑level relationships, becoming a trusted partner to decision‑makers

Lead end‑to‑end sales pursuits, including opportunity qualification, proposal development, and contract negotiation

Develop and execute account and territory plans that support revenue, profitability, and growth objectives

Collaborate with delivery, technical, and marketing teams to align solutions with client needs

Provide leadership throughout the sales lifecycle, ensuring a strong client experience and successful outcomes

Act as a point of escalation in support of customer satisfaction and successful outcomes, partnering with internal teams as needed

Monitor and manage financial indicators to support sustainable growth

Other duties as required or assigned

Who You Are

Qualifications:

A University Degree or equivalent professional or industry experience

A proven track record of driving revenue growth through consultative selling

Experience selling IT services such as Managed Services, Cloud, or related solutions

Ability to create and advance opportunities through insight‑led client conversations

Comfort navigating complex sales cycles with multiple stakeholders

Strong relationship‑building skills and executive presence

Self‑motivation, accountability, and the ability to operate independently

An existing industry network is an asset

*Note: This role may involve working with technology that is covered by US and/or Canadian Embargo Export Regulations; therefore all applicants will be subject to additional security screening requirements.

Being You

The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.

What You Can Expect

Your career with us isn’t just a job—it’s an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.

From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.

We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.

We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.