Client Services Associate

About DOYLE:

Founded in 1962, Doyle is one of the world’s foremost auctioneers and appraisers of Fine Art, Jewelry, Furniture, Decorations and other categories. Headquartered in New York City with regional offices across the country, Doyle presents auctions throughout the year that attract a global base of buyers and consignors. Doyle has built a reputation for achieving outstanding prices at auction, and our focus on individual attention to our clients remains paramount.

About the Position:

Doyle Auctioneers & Appraisers is seeking an experienced client services professional for the position of Client Services Associate/Receptionist. The ideal candidate is highly motivated and detail-oriented with an ability to multitask and work graciously in a fast-paced environment. This is an excellent opportunity for an individual with an interest in the arts. Full-time, in-house position. Competitive compensation and comprehensive benefits package. Excellent room for growth within the company.

Responsibilities include:

Answering the telephone switchboard and managing the day-to-day logistics of the front desk at Doyle

Coordinating and scheduling the release of property to clients and shippers

Managing property collection and maintaining released property database

Supporting the Client Accounts Department with payment transactions

Responding to client inquiries regarding all aspects of participating at auction

Taking an active role in resolving client disputes and maintaining accurate updates in the team's Airtable

Ensuring the reception area remains clean, organized, and replenishing materials as needed

Greeting clients while providing general front desk support to ensure a positive client experience and smooth daily operations

Ordering company lunches on auction days and maintaining the petty cash filing

Requirements:

College graduate, preferably with a focus in the arts

Experience in a customer service role of a high standard preferred

Excellent interpersonal, communication and organizational skills

Ability to multitask and work graciously in a fast-paced environment

Well-versed in Microsoft Suite and database programs

Proficiency in a foreign language a plus

Flexibility to work some evenings and weekends

Authorized to work in the United States

If you feel you meet the qualifications for this position, we invite you to apply by submitting your resume, cover letter, and any other relevant documents. Please note that only shortlisted candidates will be contacted for further evaluation. We are an equal opportunity employer and value diversity in our workforce. We encourage applications from individuals of all backgrounds and experiences.