Client Solutions Lead (Outside Sales)

G.E. Mechanical, LLC offers you more than just a salary and more of what makes life exciting and interesting. Beyond a competitive base salary with medical, vacation, holiday, and 401(k) benefits package. G.E. Mechanical offers you the opportunity to run your own projects, control the daily decisions that accompany any job and unlimited growth opportunities. Our team is our greatest asset. We want you to be the one who helps take us to the next level. If you're looking for more out of your career, for more out of life , then it's time to break-out of your comfort zone and apply today.

G.E. Mechanical, LLC. is a full-service mechanical contractor founded in 1984 by Gary E. Forosisky. Over the last 40+ years we have grown into one of the leading mechanical service providers in our region. Our specialties include HVAC, Refrigeration, Plumbing, Drain Cleaning, Environmental and Vacuum Truck Services, Emergency Underground Repairs, as well as Septic Pumping and Lift Stations. With locations in both Vineland and Cranbury, we are well positioned to provide 24/7 mechanical services to all of New Jersey, as well as Eastern Pennsylvania, and Northern Delaware. Our customers include a wide variety of building owners, contractors, industrial production facilities, commercial enterprises, municipal and government entities, and property managers. In addition to our Emergency Services, we also provide Design and Build Services, Construction Management, and Preventative/Reactive/Predictive Maintenance Programs.

POSITION OVERVIEW:

The Client Solutions Lead (CSL) is a field-based new business development and client relationship leader responsible for creating pipeline, winning new clients, expanding existing relationships, and leading the commercial process of understanding and solving client problems across G.E. Mechanical capabilities. This geography- and relationship-focused role is not limited to a single trade. The CSL proactively develops business through direct prospecting, networking, referrals, field engagement, partner relationships, and account expansion; builds trusted relationships across client buying committees; identifies and qualifies opportunities; understands the operational and business impact of client needs; brings the appropriate technical and operational experts into the process; leads solution development and commercial strategy; and drives opportunities through proposal, negotiation, close, and follow-through. The role is expected to build pipeline, not merely work pipeline, and represents the company with integrity, urgency, practical judgment, and a strong bias toward action.

RESPONSIBILITIES:

Core Functions:

Own and grow a geographic market and client/prospect portfolio, with clear responsibility for both new business development and expansion of existing relationships

Serve as a primary commercial point of contact across G.E. Mechanical capabilities, including HVAC-R, plumbing, environmental services, and additional trades or services as the company grows

Spend meaningful time in the field with clients, prospects, technicians, operations leaders, and technical experts to understand needs and build durable relationships

Understand the client’s operation, priorities, risks, constraints, buying process, and business objectives; identify the real client problem rather than treating the immediate equipment condition as the full issue

Proactively identify, create, qualify, and advance opportunities across repair, service, preventative maintenance, projects, replacements, and cross-trade needs

Maintain sufficient technical fluency to ask strong discovery questions, recognize opportunities, communicate credibly, and determine when deeper trade expertise is required

Bring the appropriate technical specialists, estimators, operations leaders, vendors, and other resources into opportunities and coordinate them around the client need

Lead commercial discovery, solution strategy, value positioning, proposal presentation, negotiation, and closing activities for assigned opportunities

Represent the voice of the client internally and communicate expectations, commitments, urgency, and business impact clearly to operations and technical teams

Maintain strong follow-through after award and support an effective transition from commercial commitment to operational execution

Perform other duties and special assignments as required or to meet the ongoing needs of the commercial organization

New Business Development & Prospecting:

Build and maintain a healthy self-generated pipeline within the assigned geography or market, regardless of current backlog or inherited opportunities

Identify and pursue new target clients aligned to company market priorities, ideal client profiles, geographic strategy, and growth objectives

Conduct direct prospecting through calls, email, site visits, networking, referrals, introductions, industry relationships, local market activity, and other appropriate channels

Develop relationships with prospective clients before an active project or service need exists and establish G.E. Mechanical as a credible resource when difficult problems arise

Generate new opportunities within existing accounts by developing additional contacts, locations, departments, trades, maintenance needs, capital needs, and operational relationships

Build referral and market relationships with general contractors, engineers, manufacturers, representatives, vendors, property and facility professionals, strategic partners, and other sources of commercial opportunity

Use field presence, client conversations, market intelligence, site observations, and operational discovery to uncover needs that may not have entered the company through traditional inbound channels

Participate in industry events, association activity, client events, networking opportunities, and relevant community or market activities that can create relationships and pipeline

Coordinate prospecting and target-account activity with the Client Development Lead to increase market coverage, avoid unnecessary duplication, and ensure promising targets receive consistent follow-through

Maintain disciplined prospecting and business-development activity as a core expectation of the role; the CSL is responsible for creating pipeline, not only converting opportunities created by others

Client Relationship & Growth:

Develop multi-contact relationships within client organizations, including operational, technical, executive, finance, procurement, property, and site-level stakeholders as appropriate

Identify expansion opportunities across client locations, trades, services, maintenance needs, capital plans, and future operating requirements

Partner with the Client Development Lead on account planning, target prioritization, contact mapping, whitespace analysis, and coordinated outreach

Support a client experience in which every inquiry receives capable, positive attention; never use account assignment as a reason to pass a client around

Provide market, competitor, client, and opportunity intelligence to the broader commercial and operational teams to improve decision-making and growth

Commercial Discipline & Collaboration:

Maintain timely and accurate opportunity information, client intelligence, next steps, and material commercial activity in the company CRM and provide the information required for reliable pipeline management

Coordinate closely with the Client Development Lead, operations, service, estimating, project teams, and technical contributors to keep opportunities moving without rigid handoffs or internal ownership barriers

Participate in pipeline reviews, forecasting, account reviews, sales planning, and other commercial operating cadences

Follow established pricing, margin, approval, proposal, documentation, and client communication standards while exercising sound commercial judgment

Act